Digital & Technology Solutions Degree Apprentice

2 days left

Recruiter
Cheshire East Council
Location
Chester
Salary
£16,491.00 annual salary
Posted
10 Aug 2017
Closes
26 Aug 2017
Ref
VAC001287031
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship
Start Date
September
Duration
Permanent
Annual wage £16,491.00

  • Working week 37 hrs per week, including time at university. Times TBC.

    Total hours per week: 37.00

  • Apprenticeship duration 4 years

  • Possible start date 01 Sep 2017

  • Date posted 10 Aug 2017

  • Distance 200.5 miles

  • Apprenticeship level Degree Level Apprenticeship

  • Reference number VAC001287031

  • Positions 1 available

  • Requirements and prospects Desired skills

    Knowledge of ICT technologies, systems, applications and processes.

    Knowledge of Microsoft Operating Systems and Office Suite.

    Good verbal and written communication skills - able to exchange varied information with a range of audiences in a clear and concise manner.

    Listening and “interviewing” skills - to accurately capture relayed information and extract additional pertinent information from customers by asking probing questions that help to establish the nature of problems.

    Able to give support and advise to the Customers, giving reassurance and help to resolve their queries, especially where they are irate or confused, along with supporting their colleagues where they are having difficulties resolving problems.

    Good keyboard typing skills - able to input accurate information about calls at speed.

    Personal qualities

    If you think you are the type of person who is technically minded with ICT skills, a positive team player, always willing to learn and is able to constructively challenge the way things work, then we would love to hear from you. This is a fantastic opportunity for the right person, which will see you learn and shape your future career whilst gaining a degree and vast amounts of experience all at the same time.

    Qualifications required

    Essential

    • A-level qualifications, ideally including ICT, or equivalent
    • GCSES, grades A-C, qualifications, or equivalent, including English, Math and, preferably, ICT

    Desirable

    • NVQ level 3 qualification in a relevant subject or equivalent
    • ITIL Foundation level qualification
    Future prospects Although the programme is four years there may be an opportunity to continue with the Council after you have finished your apprenticeship.