Apprentice Network Engineer

4 days left

Recruiter
TRAIN TO WIN.TV LIMITED
Location
Connecttions House Ground floor, Kings Road, Fleet, GU51 3AA
Salary
£9,500.00 annually
Posted
30 Apr 2019
Closes
01 Jul 2019
Ref
VAC001528984
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
July
Duration
Permanent
The service delivery element includes task allocation and coordination of work activities, service delivery and follow up of delivery progress. Key interface points are the Customers, Supplier teams, and Provisioning team. Efficient and timely coordination of activities across all teams is vital to ensure customers receive the highest quality of service delivery.

Key Responsibilities:
  • 1st line Support for Telecoms Resellers
  • Virtual Installations - Guided Installations and Simple Set Up's
  • Ticketmaster - you will offer support to the Ticketmaster and ensure all tickets are allocated to their relevant owners and have a daily update


Requirements and prospects

Desired skills

  • Customer Service
  • Confident individuals, with the ability to build customer relationships
  • Essential knowledge of Office programs


Personal qualities

  • Enthusiastic
  • Team player
  • Committed to the role
  • Reliable


Desired qualifications

5 GCSEs (or equivalent)A* - C and a Level 2 or 3 qualification in IT desired.

Future prospects

Permanent position within the company.Our apprentices receive excellent training in their role and have opportunities to explore other parts of the business.

Things to consider

We are a busy office, most of our staff currently have either completed an apprenticeship or currently working through one.Everyone in the business is seen as a key player providing a first-class service to our customers.You will join a dynamic team where we believe in supporting each other, enjoying some additional benefits such as gym memberships and team events.

It is important to understand each member of the team have an accountability for their work, tasks are assigned and objectives are worked towards with potential bonuses for over achieving.

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