Receptionist/Administration Support Apprenticeship

Recruiter
Key Training
Location
North Shields, Tyne and Wear
Salary
£150 per week
Posted
04 Jun 2019
Closes
17 Jun 2019
Ref
NE30 1AP
Specialism
Administration
Sector
Law
Start Date
July
Duration
12-18 months

Apprenticeship summary

Working week

  • Monday - Friday, 9am - 5pm Total hours per week: 35.00

Weekly Wage

  • £150.00

Expected duration

  • 12 months

Apprenticeship level

  • Intermediate Level Apprenticeship

Vacancy description

Duties and responsibilities to include:

  • Communicating over the telephone with clients and colleagues
  • Work on the reception area, meet and greet visitors
  • Use excellent customer service continuously
  • Organise and report data
  • Archiving documents 
  • Managing in house computer systems
  • Use a diary system
  • Sending and receiving e-mails
  • Postal duties
  • Filing and maintaining internal documents
  • Store and retrieve information
  • Scanning documents

Requirements and prospects

Desired skills

  • Ability to make efficient use of resources
  • Excellent people skills to be able to adapt to all levels and age groups
  • High level of motivation
  • Attention to detail
  • Excellent communication skills and telephone manner
  • Ability to multitask
  • Basic numeracy and literacy skills

Personal qualities

  • Sound knowledge of Microsoft, Excel packages, and social media platforms
  • Ability to work independently and as part of a team
  • Punctual
  • Efficient
  • Be able to use own initiative
  • Ambitious individual, who is driven to achieve successful results

Desired qualifications

  • GCSE (or equivalent) grades A*-C/9-4 in English and maths, is desirable, however, not essential.

Future prospects

  • Progression within the company.

Training to be provided

  • Business and Administration framework level 2
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
  • In-house training to be provided by the employer
  • Functional skills in maths and English to be provided by the training provider

Apprenticeship framework

  • Business and Administration

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