Customer Service Apprenticeship within a law firm
- Employer
- Key Training
- Location
- Whitley Bay, Tyne and Wear
- Salary
- £150 per week
- Closing date
- 4 Jul 2019
View more
- Specialism
- Sales / Customer Service
- Sector
- Law
- Role Type
- Apprenticeship, Intermediate
- Start Date
- July
- Duration
- 12-18 months
Job Details
Apprenticeship summary
Working week
- Mon-Fri 9.00am-5.00pm Total hours per week: 35.00
Weekly Wage
- £150.00
Expected duration
- 13 months
Apprenticeship level
- Intermediate Level Apprenticeship
Vacancy description
Are you interested in starting your career within a highly recognized law firm? If yes and you're interested in progressing within the legal sector then apply now for this vacancy and don't miss out!
Main duties and responsibilities:
- Answering internal and external telephone calls
- Working on the reception area
- Meeting and greeting visitors into the office
- Inputting, organising and reporting data
- Filing and maintaining internal documents and paperwork
- Providing excellent customer service
- Making telephone calls to clients
- Sending emails and letters to clients
Requirements and prospects
Desired skills
- Excellent communication skills
- Ability to work independently and work as part of a team
- IT literate
- Professional telephone manner
- Able to meet deadlines
Personal qualities
- Presentable at all times
- Responsible
- Punctual
- Mature
- Able to use own initiative
- Organised
Desired qualifications
- A minimum of 5 A*-C GCSE grades including maths and English or the equivalent.
Future prospects
- Progression within the company.
Training to be provided
- Customer service practitioner qualification Level 2
- In house training to be provided by the employer
- Functional skills in maths and English to be provided by the training provider
Apprenticeship standard
- Customer service practitioner
Company
Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.
Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.
- Website
- http://www.keytraining.co.uk/
- Telephone
- 07947720451
- Location
-
Key Training, Dean Court
22 Dean Street
Newcastle
Tyne and Wear
NE1 1PG
GB
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