Apprentice Paralegal with the Financial Ombudsman
As an apprentice paralegal, you’ll be a member of our in-house legal and jurisdiction team who manage, mitigate and monitor legal and jurisdiction risks to us as we carry out the things we’re legally prescribed to do in sorting out a wide range of financial services problems for our customers – both consumers and businesses.
You’ll support our in-house legal team members and help them provide legal advice and assistance on a wide range of legal and jurisdiction matters, including providing assistance if we’re challenged through the courts. You’ll manage your time effectively to support legal team members to provide an efficient, relevant and sustainable service which also demonstrates value for money.
You'll be accountable for:
- taking personal responsibility for delivering on your team’s objectives in line with our values – and working collectively to contribute to the commitments we’ve made as an organisation, helping our service to remain relevant and accessible
- planning with flexibility in a busy team where priorities can and will change – to efficiently help provide accurate trusted help to sort out legal matters quickly and fairly – helping to mitigate against risks and issues, caring about the resources you use
- supporting senior team members in their work, for example by preparing for litigation, preparing briefings and drafting correspondence.
- preparing summaries of external public law developments that matter to us at the ombudsman
- noticing and sharing insight and themes from the work you do with the head of legal practice and general counsel – to keep them up to date and identify priorities
- delivering a fair and efficient service that reflects the diversity of our customers and our people
How we’ll measure your success:
- your contribution to meeting or exceeding your team’s objectives and our commitments
- helping legal team members to deliver fair, accurate and appropriate advice quickly and with appropriate formality
- your understanding of what internal clients want and need and showing how the legal and jurisdiction advice and guidance you help provide has made a real difference
- feedback from clients, colleagues, and your manager – including general counsel
- how you’ve built your knowledge and knowing when to ask for help
- how you’ve demonstrated the behaviours we expect of everyone every day
Salary: £19,201 per annum