Network Support Engineer Apprentice - 18214

Airwave Solutions Ltd
1-2, Bailey Road, Rugby, CV23 0PD
£17,500.00 annually
06 Jun 2019
08 Jul 2019
Role Type
Apprenticeship, Higher
Start Date
You will help us usher in a new era in public safety and security.

Whilst in this role, the chosen candidate will be undertaking a Level 4 Network Engineer apprenticeship through QA.

Main role / Responsibilities:
  • To acquire the required technical competence to carry out the following key tasks with confidence within the apprentice placement period
  • Implement hardware and software upgrades to meet capacity and functionality requirements
  • Provide technical support to assist the resource team in the resolution of faults
  • Analyse and rectify complex faults on the network to meet defined service levels
  • Support network investigation/performance routines to ensure network availability
  • Liaison with 3rd parties, customers and site providers to ensure completion of tasks.
  • Acceptance of network elements
  • Witness/acceptance testing of upgrades
  • Analyse project implementation plans to minimise risk to network availability
  • Maintain and extend technical skills and knowledge in order to remain proficient in the role
  • Ensure all assigned equipment, vehicles and Personal Protection Equipment (PPE) are maintained in good working order
  • Ensure adherence to relevant policy and procedures to protect self, others and business

Requirements and prospects

Desired skills

  • Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business efficiencies
  • A natural forward planner who critically assesses own performance and accepts feedback positive or negative
  • The role requires a logical individual who pays attention to detail, is reliable, tolerant, and determined
  • Empathic communicator, able to see things from the other person's point of view
  • Well-presented and business like as part of the role could be customer facing
  • Sufficiently mobile and flexible to travel up to a few days a month within the UK
  • Keen for new experience, responsibility and accountability
  • Able to work within a team environment as a strong team-player

Personal qualities

In order to be considered for the role, candidates applying must be motivated individuals who are driven by career progression and both academic and theoretical learning.

Desired qualifications

In order to be eligible for the Level 4 Network Engineer apprenticeship, the chosen individual must possess academic and technical qualifications as shown below:
  • At least 1 A Level or equivalent
  • 5 GCSE'sor equivalent at grade A-C, including maths and English
  • IT related topic, Infrastructure Technician Level 3 apprenticeship
  • BTEC National Diploma in IT or an A Level in Computing

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Things to consider

Important Information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

The Apprenticeship National Minimum Wage guide (ANMW):

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