E-Commerce Administrator Apprentice

Paddock Wood, Tonbridge
11 Jun 2019
09 Jul 2019
Start Date

Established in 1994, this company is now one of the UK’s largest Musical Instrument shops with a huge range of products for sale.

Their online musical instrument store provides musical instruments and accessories to musicians and educational establishments.

They are now seeking an enthusiastic new member for their friendly administration team.

Vacancy Description
An interesting and varied role providing administration and sales support for this online retailer of musical instruments.

Tasks to include:

Responding to incoming telephone enquiries within Sales and Customer Service teams 
Assisting customers with sales 
Adding posts to social media 
Updating customers on orders 
Dealing with online pricing Adding descriptions to the web site 
General Office Administration 
Basic Accounts 
Ensure Data Protection Act is upheld at all times. 
Identify areas for improvement in own performance and takes ownership for developing own skills.

£150 per week

37 hours per week
Monday to Friday

Skills Required
Be able to work as part of a team 
Customer Focused 
Be able to work quickly and accurately 
Communications skills, both written and verbal 
Knowledge and understanding of musical instruments would be beneficial 
Able to use initiative with a good eye for detail

Personal Qualities
Adaptable to change 
Flexible and enthusiastic 
Want to make a difference and have input on building the business

Qualifications Required
GCSE Grade 4 to 9 inclusive in English and maths or equivalent qualifications in these subjects.

Training Provided
On the job training with the employer whilst working towards the Apprenticeship Standard – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Important Information
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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