Help desk Technician Apprentice

Recruiter
Anonymous
Location
Birmingham
Salary
3.90 - 4.50 GBP Hourly + GBP3.90 - GBP4.50/hour
Posted
11 Jun 2019
Closes
09 Jul 2019
Specialism
IT
Start Date
Immediate
Duration
Permanent
You will be expected to answer, and log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will need to be technically minded and it is essential that you are comfortable communicating with individuals, groups and management. Many of our clients are not completely comfortable with the use of technical jargon. An ability to explain yourself in lay terms is necessary

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