ACI Analyst Apprentice

Reassure Life Limited
Windsor House, Ironmasters Way, Telford, TF3 4NB
£20,000.00 annually
11 Jun 2019
01 Jul 2019
Role Type
Apprenticeship, Higher
Start Date
Duties will include:
  • Carry out processes in line with documented procedures
  • Work collaboratively with other teams to understand business and customer needs
  • Perform high quality analysis and produce quality outputs and data solutions in line with agreed processes and procedures
  • Obtain appropriate management approvals to the required solution (in line with risk framework)
  • Deliver an easily understood solution to the end customer; taking into account their level of technical awareness
  • Hold communication with customers and stakeholders at all stages of the process
  • Deliver all services to business and customers in a timely manner to meet expectations
  • Proactively propose process improvements to reduce cost and failure demand, whilst improving controls and increasing service
  • Escalate risks and issues to line management in a timely manner and assist with implementation of solution where appropriate
  • Make decisions that ensure the integrity of financial data is maintained
  • Ensure that all decisions are appropriately documented in an audit trail in line with agreed processes
  • Actively support knowledge management within the IT Department by submitting at least one contribution per month
  • Actively participate in team meetings and workshops attended
  • Undertake analysis to ensure the quality of data held on operational systems is improved, and remains accurate and appropriate for use
  • Design quality, efficient and compliant solutions to resolve often complex data problems
  • Analyse wider impact of data issues, determining any possible solution/workaround
  • Perform effective quality control checking and approvals on work produced by team members; closely assess risk of data fixes, ensuring the safeguarding of live systems from risk of data errors/processing errors
  • Provide timely feedback to team members on any quality assurance issues

Requirements and prospects

Desired skills

  • Strong logical thinking and problem-solving skills
  • A desire to develop software and provide functional support for existing software
  • Proven ability to commit to learning and development and translate this into positive practical outcomes
  • Ability to make effective decisions under pressure
  • Ability to communicate complex issues in non-technical English, both written and oral
  • Identifies gaps and inconsistencies in processes and systems
  • Seeks links and connections between facts and events - identifies ways of improving processes

Personal qualities

  • Integrity
  • Agility
  • Team Spirit
  • Passion to perform
  • Customer Centricity

Desired qualifications

  • Minimum 5 GCSE's (Grades A-C) including maths and English or equivalent

Future prospects

The Apprenticeship is just the start of the journey and we have a strong record of promoting within. High performers will have the opportunity to move within the organisation, in their team, across our locations and across the Swiss Re group.

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