Licensing and Trading Standards Team - Level 4 Apprentice Regulatory Compliance Officer

Northumberland County Council
Headquarters, West Hartford Business Park, Cramlington, NE23 3JP
£16,863.00 annually
12 Jun 2019
02 Jul 2019
Role Type
Apprenticeship, Higher
Start Date
Undertake Level 4 Apprenticeship training standard in Regulatory Compliance Officerin accordance with the standard for the Regulatory Compliance Officer Apprenticeship, complete any required records and pass the end point assessment.

Duties to include:
  • Identify own training needs, liaise with colleagues to complete tasks, identify necessary training, complete all records to show completion of apprenticeship tasks undertaken
  • Develop a general knowledge of the statutory duties and responsibilities allocated to the Public Protection Services
  • Develop a general knowledge of the roles of the local authority in relation to businesses and other agencies and how those roles interact within the Authority
  • Assist Licensing and Trading Standards & Animal Health staff in carrying out audits, inspections, investigations and other activities at retail, manufacturing, agricultural and domestic premises, including vehicles and in relation to mobile businesses
  • Learn to receive complaints and enquiries, to audit and monitor business compliance and write reports following audits
  • Use of Google software, Civicdatabases, other software applications as required
  • Learn to accurately input data into computerised systems, databases and spreadsheets and processed and retrieve data as necessary
  • Learn to provide information, guidance and advice to businesses on how to comply with legislation
  • Liaise with County Council staff, residents and clients and other agencies within and without the Council to share information, where appropriate, ensuring that Council policies are properly followed

The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. Post holders are expected to undertake other duties and responsibilities relevant to the nature, level and extent of the post and the grade has been established on this basis.

Requirements and prospects

Desired skills

  • Awareness of the work of Public Protection or Regulatory Services
  • Good customer care skills including the ability to deal confidently and confidentially with residents and business operators
  • Any experience of public protection or regulatory services
  • Any experience of applying audit processes
  • Experience of working for a business
  • Enforcement experience
  • Good oral and written communication skills
  • Good IT skills

Personal qualities

  • Ability to plan and carry out own work with a reasonable level of autonomy and initiative
  • Ability to work in a flexible and co-operative manner as part of a team
  • Evidence of having made a contribution above and beyond the minimum required

Desired qualifications

  • 3 A Level or equivalent pass in relevant subjects
  • GCSE pass at Grade 4/C (or equivalent) in maths and English language

Future prospects

Depending on the enthusiasm of the person full time employment.

Things to consider

Be able to meet the travel requirements for this post.

You must attend a workshop prior to your application being submitted to the employer. You will be notified of this following closure of your vacancy.

The Apprenticeship National Minimum Wage guide (ANMW):