Enterprise Network Services Apprentice Role (Level 4 Network Engineer Apprentice)

Recruiter
FIL INVESTMENT MANAGEMENT LIMITED
Location
Kings wood Fields, Millfield Lane, Tadworth, KT20 6RP
Salary
£20,000.00 annually
Posted
12 Jun 2019
Closes
20 Aug 2019
Ref
VAC001545239
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
September
Duration
Permanent
The Enterprise Network Services team are responsible for:
  • Innovative network, firewall and voice design solutions
  • Supporting operations and delivering these services to the FIL business units
  • The ENS team have global responsibilities delivering a regional support service through a virtual model, with staff located in our UK, Europe, Asia and India offices
  • Develop an understanding of the different services that ENS provides to the Fidelity business
  • Through mentoring and personal development, you will start to learn about the different processes and procedures used throughout Technology Infrastructure Services (TIS)
  • Begin to technically understand the varied hardware and software platforms used across the FIL estate
  • Grow technical knowledge and ability to solve problems and provide on-going support for clients
  • Attend classroom led training and achieve associated certifications
  • Produce monthly progress tracker for ENS Management team


Requirements and prospects

Desired skills

  • Mentor and cross train ENS staff, if able and as required
  • Grow technical knowledge and ability to solve problems and provide on-going support for clients
  • Willingness to learn new technologies
  • Excellent problem-solving skills
  • Excellent time management skills
  • Excellent communication skills both written and spoken
  • Ability to work as part of the Global ENS team
  • Knowledge of Microsoft desktop products including Microsoft Office
  • General computer hardware and networking knowledge
  • Awareness of ITIL methodologies
  • Analytical and problem-solving skills
  • Knowledge of scripting and coding
  • Identify areas for automation and reduced manual process


Personal qualities

  • Conduct yourself in a professional manner
  • Invest time in training and development opportunities
  • A desire to provide the best of breed service to customers


Desired qualifications

  • At least five GCSEs (or equivalent) at Grade 4/C or above including maths, English and either IT or science
  • Ideally, you will have either a minimum of two A levels (or equivalent) a Level 3 Apprenticeship qualification or Level 3 BTEC


Future prospects

Upon successful completion of the apprenticeship, Fidelity would look to find the Apprentice a full-time position in the ENS team or any other appropriate TIS team.

Things to consider

Our Values:
All of our people must be able to demonstrate affinity with the Fidelity core values:
  • Innovation - Being willing to experiment and try new and better ways to serve our clients
  • Integrity - Taking personal responsibility for always acting in the best interests of our clients
  • Excellence - Striving to be the best while knowing we can always be better next time

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

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