Healthcare Support Worker - Nursing Apprentice Trust Wide

Papworth Hospital NHS Foundation Trust
Papworth Everard, Cambridge, CB23 3RE
£17,652.00 annually
13 Jun 2019
01 Jul 2019
Role Type
Apprenticeship, Degree
Start Date
Key duties and responsibilities:
  • Communicate effectively with patients, their carers and work colleagues, both face-to-face and on the telephone
  • Assist nursing staff/healthcare support workers in the provision of high standards of patient care, promptly reporting any perceived change in a patient's condition to a Registered Nurse
  • To enable patients to meet activities of daily living, encouraging as much independence as practicable, maintaining patients' privacy and dignity at all times
  • To escort/chaperone patients to other departments
  • Help patients to maintain their personal hygiene and physical comfort
  • Assist with the fluid and dietary needs of patients
  • Contribute to the maintenance of patient and other records, as appropriate, ensuring that all documentation adheres to the Trust's standards
  • Maintain disposables and other stock to agreed levels
  • Prepare equipment and clinical areas for use in the treatment and care of patients
  • Ensure that the kitchen environment is hygienically clean and that the ward environment is generally tidy, clean and conducive to recovery, removing obstacles to mobility
  • Actively participate in the implementation of changes in practice within the clinical area
  • Demonstrate your own duties to new staff, bank or agency workers

Requirements and prospects

Desired skills

  • NVQ level 2 training or equivalent experience
  • Recent experience of working in a patient/client care setting or customer-facing environment
  • Knowledge of personal care and related procedures
  • Ability to apply the Trust's values at all times:
  • Leading with care
  • Instilling innovation
  • Feeling valued
  • Encouraging excellence

Desirable: NHS care experience in acute hospital environment

Personal qualities

  • Effective communication ability, particularly with patients and their relatives/carers
  • Able to plan and prioritise own workload and to report patient's condition to more senior staff
  • Able to follow policies and protocols
  • Able to undertake routine personal care duties, referring to supervisor where necessary
  • Able to demonstrate own duties to new starters/agency staff
  • Basic IT skills

Desired qualifications

  • Level 2 maths and English Functional Skills or Grade C GCSE/Level 4 as a minimum
  • Evidence of level 3 study

Future prospects

At the end of the apprenticeship you will then have the option to apply for the Registered Nurse Degree Apprenticeship programme which will be studied on average for two days per week for 22 months with the remaining hours being spent working as a Healthcare Support Worker.

At the end of the pathway and upon successful completion of Registered Nurse Degree Apprenticeship programme, you will be able to apply for Nursing registration, gain a place on the NMC register and apply for roles as a Band 5 Registered Nurse.

This is an intensive but rewarding training programme requiring commitment, passion and, above all, care.

Things to consider

General Compliance:

You must comply with all Trust Policies and Procedures, and have particular regard to:
  • Risk Management
  • Health & Safety
  • Information Governance
  • Confidentiality
  • Data Quality
  • Freedom of Information
  • Dignity at Work

You will be responsible for compliance with infection prevention and control policies,procedures and standards and ensure that you maintain compliance with all mandatory training applicable to the post. You must practice and encourage appropriate hand hygiene and act professionally to ensure the hospital environment is clean, safe and tidy.

To perform your duties to the highest standard, with particular regard to effective andefficient use of resources, maintaining quality and contributing to improvements.

To follow all Trust Security policies and procedures and be vigilant to ensure a safe and secure environment for care.

You will be responsible for any data to which you have access and/or are required totransfer. This includes all types of data, e.g. patient, employee, financial, electronic, hard copies of printed data, handwritten data, etc. All data must be kept securely and in line with the Trust's policies and procedures and you must comply with the requirements of the Data Protection Act 1998 and with common law on confidentiality.

You will be responsible for data quality and complying with the policies, procedures and accountability arrangements relating to maintaining accuracy and probity in the recording of the Trust's activities.

The Trust is committed to screening carefully all staff who work with children andvulnerable adults. This appointment is, therefore, subject to a satisfactory Disclosure and Barring Service check.

You will be required to participate in the Trust's Individual Performance Review process.

You must uphold the Trust's values and standards.

You will be required to perform any other duties that may reasonably be required from time to time.