Workforce Information & Systems Officer Apprentice

Barnet Enfield & Haringey Mental Health Trust
St Ann's Hospital, St. Ann's Road, London, N15 3TH
£20,354.00 annually
17 Apr 2019
13 Jul 2019
Role Type
Apprenticeship, Higher
Start Date
Our client isa large provider of integrated mental health services in Barnet, Enfield and Haringey and also provide community health services in Enfield. They currently employ 3,000 staff and their annual income is £212 million. They servea population of 1.2 million and operate services from five main inpatient sites and a further 25 sites in the community.

This is a great opportunity for someone looking to develop and build on their existing technical, analytical and problem-solving skills. Your main role will be to support the Workforce Information Manager in providing a proactive and effective workforce information reporting and analysis service to Trust managers and colleagues within the HR department.

This position will play a key role in supporting all aspects of HR Information and providing administrative support on the core HR system (Electronic Staff Record) and other databases used by the Trust.

Your normal place of work will be St Ann's Hospital. However, you may be required to work at any other location of the Trusts interests, including travelling to appropriate meetings, outside of the borough, as required.

  • Act as a point of reference for Workforce colleagues and managers relating to the production, circulation, use and interpretation of workforce information reporting within ESR.
  • Ensuring that regular reporting requirements are prepared and distributed in a timely way and are professional in their presentation and attention to detail.
  • Where necessary agree ad-hoc reporting, create such reports and share them for use for other Workforce colleagues and managers.
  • Assist with delivering and continually improving regular and ad-hoc reports that supports the Trust and other mandatory compliance reports. These include the Trust key performance dashboards and metrics. These requirements are subject to change and development and the post holder will be expected to adapt and develop reports to support any changes.
  • To assist with statutory returns, Freedom of Information (FOI) queries and other surveys to ensure they are completed in a timely and accurate manner.
  • To support and advise other users, within the workforce team or wider Workforce directorate, in using the system, data source, and running standard reports.
  • Investigate and review the quality of data kept within all HR systems.
  • Identify areas where gaps and inconsistences within workforce data present risk or prevent effective reporting.
  • Scope and plan the work required to address data quality issues, working with Workforce colleagues as necessary. Coordinate action to address data quality issues, monitoring and reporting on progress to Workforce Information Manager and WI Team.
  • Support the Workforce Information team to plan, deliver, monitor and report on projects related to system deployment, data quality and monitoring.
  • Assist in the production and circulation of project documents and communications.
  • Assist with the development and maintenance databases required by the job.

Requirements and prospects

Desired skills

  • Ability to work independently and maintain a high degree of self-motivation
  • Team work skills
  • Organisational skills
  • Good written and oral communication skills
  • High proficiency in English; both spoken and written
  • Highly developed computer literacy and keyboard skills
  • Knowledge of Microsoft packages especially Excel

Personal qualities

  • Adaptability and flexibility
  • Professionalism
  • Positive attitude and energy
  • Mature, calm person
  • General knowledge of office and personnel procedures
  • Attention to detail
  • Ability to use own initiative
  • Observation of confidentiality at all times

Desired qualifications

To be a Workforce Information & Systems Officer Apprentice you will need to have 5 GCSEs (A* - C) including Maths and English.

Future prospects

Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.


Over 90% of our Apprentices move on to permanent full time employment in the tech industry. There are also opportunities to extend your training with a higher level Apprenticeship programme. Just IT have already helped over 1000 young people kick-start their tech and digital careers with an Apprenticeship.

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