Credit Broker Apprentice

CM12 0EQ, Billericay
£800- £1000 per month
17 Jun 2019
11 Jul 2019
Start Date
12-18 months

This is a Government funded Apprenticeship; the successful candidate will be working towards a Customer Service Qualification.

My client is a finance company who exists to help both businesses and individuals through the process of handling debt to achieve a practical, cost effective end solution. They are seeking a Credit Broker Apprentice to join their expanding team.

Daily Duties:

  • Liaise with Accountants and Insolvency practitioners
  • Book appointment for Accountants and Insolvency practitioners to meet
  • Accessing, monitoring and updating databases
  • Making outbound calls to generate new business and appointments
  • Using Microsoft, including excel to input data
  • Sending and responding to email
  • Call creditors of a business and gain their support on a liquidation, then send through an email to be signed and returned
  • Making sure you are organised in terms of chasing emails that have been sent out to be returned signed
  • Making sure that the drive documents are updated as and when they are used with the correct information
  • Effectively manage all inbound calls in to the department, taking the action to service and resolve the caller’s enquiry. Or transferring the caller to the most appropriate team
  • Complete any outgoing calls / follow up call backs to creditors
  • Ensure that clear and accurate notes are detailed on the system and are in line with the business

Personal Qualities:

  • Target driven
  • Time management
  • Attention to detail
  • Provide excellent customer care and service
  • Good work ethic
  • Willing to learn
  • Motivated

Working Week:

  • Monday to Friday 9-5
  • £100 for every job the team generates that should be between £500 and £1000 a month.


  • Prior sales exp: £12k PA/ £15K after probation period
  • No exp: £800 per month

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