I.T Apprentice

Arden Multi Academy Trust
Stratford Road, Henley-in-Arden, B95 6AF
£162.50 per week
18 Jun 2019
03 Jul 2019
Role Type
Apprenticeship, Higher
Start Date
The desired candidate will provide technical and software support to staff and students at a busy secondary school.

Specific duties include (but not limited to):
  • Acting as a first point of contact for IT issues and escalating matters to the Network Manager when required
  • Support teachers and students with technical issues in and out of lessons
  • Diagnose and resolve hardware, software and end user problems
  • Maintenance of projectors and classroom PC's
  • Stock control and upkeep of asset logs
  • Support the schools managed printing solution and ensure consumables do not run out
  • Assist with updating of website content
  • Assist with the running of AV equipment

It is also expected that you will be able to:
  • Work using your own initiative within school times
  • Be enthusiastic in developing own expertise and skills
  • Exercise confidentiality and discretion at all times

Requirements and prospects

Desired skills

  • Candidate should be computer literate and possess good communication skills
  • Good telephone manner and customer service skills

Personal qualities

  • Punctual, enthusiastic, polite, good with technology and people
  • Keen to learn and progress
  • Positive 'can do' attitude
  • A level of professional maturity appropriate with working in a school classroom environment will be required

Desired qualifications

GCSE English and maths minimum Grade A*-C (9-4) or equivalent.

A qualification in Computing or IT is desirable.

In some cases, consideration may be given to candidates who lacks these qualifications though has considerable experience in a relevant sector; however this is at the discretion of the employer.

Future prospects

There may be a possibility of a full time job or further training upon completion of the apprenticeship.

Things to consider

  • As this is a school environment a Disclosure and Barring Service (DBS) check will be required
  • You will attend Solihull College (Blossomfield Campus) one day a week during the length of this apprenticeship

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