Survey Assistant Project Manager

Ecorys UK Limited
92-93, Edward Street, Birmingham, B1 2RA
£19,000.00 annually
19 Jun 2019
08 Jul 2019
Role Type
Apprenticeship, Higher
Start Date
Key Duties:
  • Assisting the survey Associate Director and team with all aspects of the day-day running of the survey centre
  • Answering and supporting requests from e-mail, helplines and general phone enquiries from members of the public, supervisors, field and telephone interviewers
  • Supporting data cleaning, survey checking and questionnaire timings and data review across our survey projects
  • Preparing work packs and android tablets for our teams
  • Preparing weekly progress updates on surveys
  • Providing admin support to all methods of data collection that are run through the survey centre
  • Supporting researchers and interviewers with queries about their work
  • Checking electronic survey questionnaires for accuracy
  • Administering shift availability for our call centre teams
  • Preparing and administering checks on pay claims for our telephone and field teams before they are sent to payroll for processing
  • Liaising with our wide range of suppliers
  • Supporting quality control administration and remote monitoring/quality control across projects to ISOQAR quality standards and protocols
  • Booking travel, meeting rooms conference lines, and co-ordinating diaries for the survey team and our internal clients
  • Ordering stationary and supplies as needed and supporting the general office needs of the team
  • Other general administrative tasks as required to support the efficient running of the survey centre and the Policy and Research team and its projects

Requirements and prospects

Desired skills

  • Intermediate Outlook, Word, and Excel skills
  • Previous experience of project support and administration in private, public or academic sector
  • Experience of working in a consultancy or market research business
  • Excellent organisational skills with a very high degree of accuracy and prioritise in a demanding environment

Personal qualities

  • Flexible, enthusiastic and proactive team approach to work and learning new skills
  • Ability to work to deadlines and prioritise a range of projects independently, proactively and in conjunction with the survey manager/other members of the survey team

Desired qualifications

  • 5 GCSEs graded A*-C/9-4 including English Language and maths or equivalent*
  • A level 3 qualification in Business or Business Administration

Not got the qualifications? Click here to apply for a course listed above: and get yourself on to an apprenticeship in the future!

Future prospects

These roles have the opportunity to potentially go permanent (depending upon their performance and the outcome of Brexit).

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