Apprentice Sales and Service Support Assistant

Herne Bay, Kent
£187.50 per week
25 Jun 2019
18 Jul 2019
Start Date

Employer Description

Jaytee are the UK’s leading independent service provider for Analytical Instrumentation. We provide service, repair and calibration services for analytical  laboratories throughout the UK and Ireland


Vacancy Description

An Apprentice Sales & Service Support Assistant is required to join our busy team.

You will be required to handle a wide range of administration functions, including quote preparation, customer liaison, call handling and assisting with logistics to ensure our field engineers can continue to support our customers and invoicing.

As part of a dynamic team the work will vary according to the business need at the time.  Tasks will include but are not limited to the following:

– Supporting sales staff with quotations
– Liaising with our service desk for technical sales enquiries.

-Logging customer calls

– Scheduling engineers

– Arranging the despatch of parts.



£187.50 per week



37.5 paid working hours per week:

8.30 – 5 Mon -Fri

1 hour lunch break per day (unpaid)


Skills Required

Enthusiasm, Empathy, good communications (written & oral).


Computer Literate

Basic Chemistry / Science is desirable


Personal Qualities

Positive attitude

Willingness to work

Quick learner


Good under pressure

Calm manner


Qualifications Required

GCSE A-C in Maths, English, IT (Chemistry/Science would be advantageous)


Training Provided

On the job training with the employer whilst working towards the Apprenticeship Standard – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.


Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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