Apprentice Fundraising Assistant

The Kantor Centre of Excellence, Rodney Street, London, N1 9JH
Annual wage: £18,564- £23,000
03 Jul 2019
03 Aug 2019
Role Type
Apprenticeship, Higher
Start Date
12-18 months

The Anna Freud Centre is the leading national charity supporting young minds through innovative therapeutic practice, training and research. Their vision is a world in which children, young people and their families are effectively supported to build on their own strengths to achieve their goals in life.

They care for young minds in five main ways:

  • Researching the underlying causes of childhood emotional distress using the latest neuroscience techniques;
  • Developing, piloting and evaluating new, cost-effective interventions and treatments for children and families facing mental health difficulties;
  • Supporting mental health and education services to improve their practice, through the collection and evaluation of outcomes data and shared decision making;
  • Offering teaching and training courses and building a global network of researchers, clinicians and mental health, social care and education professionals to ensure that new knowledge and ideas are shared as widely as possible;
  • Providing advice and leadership to national policy initiatives focused on improving children and young people’s mental health.

The Centre maintains an annual revenue income of over £4 million per year, with a strategic emphasis on raising income from Statutory Funders, Trusts and Foundations whilst developing new income streams from Corporates, Major Donors and Community Fundraising.

The Fundraising Assistant plays a vital role in supporting these fundraising activities. The Fundraising Assistant will work closely with the Centre’s Trusts and Foundations Manager and Head of Fundraising to help take the AFC’s fundraising strategy forward, with a particular focus on supporting the Major Donor income stream, individual giving, and Trust and Foundation income.

Working closely with the Trusts and Foundations Manager and Head of Fundraising the post holder will play a vital role in supporting the fundraising team to meet income targets and develop and maintain relationships with donors and prospects.

This is an exceptional opportunity for a motivated and hard-working candidate who is looking for a career in fundraising. The role covers many aspects of fundraising, including major donors, grant management, fundraising research, event support and income generation activities – an interest in working across and gaining experience in all these areas is vital.

Duties and responsibilities:

Major Donors and Trusts and Foundations

  • Supporting the Trusts and Foundations Manager in identifying and researching potential new funders, including undertaking extensive prospect research
  • Supporting the any fundraising campaigns by assisting the Trusts and Foundations Manager, Head of Fundraising and the Chief Operating Officer in preparing information and reports for meetings of any Development Board and for individual donor meetings.
  • Providing assistance in preparing proposals for Major Donors and Trusts and Foundations
  • Arranging meeting dates and times with Major Donor Prospects
  • Supporting the Trusts and Foundations Manager and Head of Fundraising to maintain the Major Donor pipeline by overseeing prospect lists, developing a system to ensure all prospects are followed up with and recording and monitoring outcomes from Major Donor meetings
  • Compiling and sending out information packs to potential donors and supporters
  • Developing major donor and Trust and Foundation prospect research, including contact mapping, maintaining a database of prospects and undertaking regular research into new prospects
  • Supporting the development of our case for support (for the Centre as a whole and individual projects and areas of work)
  • Preparing regular communication materials for existing supporters, including project updates

Information management and record keeping

  • Maintaining accurate records of all new grants and donations on our database (Raisers Edge) and on the forecast spread sheet and following new grant procedures on receipt of a new grant
  • Preparing the agenda and taking minutes at Fundraising and Finance Forward Planning meetings
  • Ensuring all research is accurate and a full record of research is maintained and up to date
  • Ensuring all records on Raisers Edge are up to date and accurate at all times
  • Ensuring that reporting deadlines are recorded and kept up to date
  • Ensuring that all prospect research and donor data is accurately recorded on raisers Edge
  • Monitoring the website and checking bank receipt records on a daily basis for new donations
  • Maintaining an accurate record of Grants and Donations and award letters in the Centre’s audit files.
  • Thanking all donors and providing updates to donors at all levels
  • Maintaining an oversight of all individual donations coming into the Centre including renewal dates
  • Providing fortnightly donation updates to the Executive and Head of Fundraising
  • Supporting and attending fundraising events. Support required will focus on; prospect research into all attendees; supporting the development of engagement plans; maintaining accurate records of event attendees; preparing fundraising materials for events; thanking donors and supporting the development of stewardship plans; sending out welcome packs to new patrons and introducing them into the patron scheme; maintaining records of stewardship and follow up actions
  • Preparing agendas and taking minutes at meetings of the Development Board which may occasionally take place outside regular office hours.
  • Providing logistical support for fundraising events where required

Grant and Information Management

  • Processing all donations and grant payments using our database (Raiser’s Edge)
  • Maintaining filing systems for all grants and donations
  • Acknowledging donations and writing thank you letters
  • Maintaining all fundraising records on Raiser’s Edge
  • Ensuring we are using Raiser’s Edge to its full potential; researching and putting into practice new methods of using Raiser’s Edge to support all fundraising activities
  • Maintaining an overview of application deadlines and informing the Trusts and Foundations Manager and Head of Fundraising of upcoming deadlines
  • Supporting research into new trusts and foundations and maintaining accurate records of Trust research on our database
  • Monitor government websites and identify any relevant funding opportunities

Income Generation

  • Leading on the identification of new sources of trust and grant funding for the Centre
  • Leading on the writing and preparation of some new funding applications, particularly those relevant to the capital campaign
  • Gathering and disseminating information from weekly bulletins and updates, using the database and other online resources
  • Working with the Grants and Bids Officer in the preparation of new grant applications, including editing, proof reading and managing online application forms
  • Maintaining accurate records of trust research on our database
  • Managing supplies of all fundraising materials to support income generation
  • Manage and maintain our online direct debit system
  • Leading on approaches to small trusts via the Small Trusts Mailing

Committed Givers scheme

The post holder will work with the Fundraising Officer on the coordination and development of the Centre’s mid-level giving scheme. This will include:

  • Supporting events and communications
  • Providing committed givers with regular updates about the Centre’s work
  • Seeking renewal of patron donations on an annual basis

Social media and Fundraising Communications

  • Working with the Fundraising Officer to develop and update AFCs social media tools (Facebook and Twitter)
  • Supporting initiatives to increase online giving
  • Designing and writing regular e-communications for donors, supporters and prospects
  • Regularly updating the Centre’s fundraising pages on the website and providing news stories for the Communications Team


  • The post-holder will be required to attend and participate in the Centre staff and Fundraising meetings, including meetings of our volunteer fundraising committees. These meetings may occur out of normal office hours. This role will also require the post-holder to work at events which may take place outside office hours e.g. evening drinks receptions.


  • To actively follow and promote the Centre’s policies, including Equal Opportunities, Safeguarding and Information Governance;
  • To complete all Centre mandatory training, including Safeguarding and Information Governance training, within the required timescales;
  • To maintain an awareness and observation of fire, health and safety regulations;
  • The welfare of the children, young people and vulnerable adults who come into contact with our services either directly or indirectly is paramount and all staff have a responsibility to ensure that best practice is followed, including compliance with statutory requirements.

About the employer

The Anna Freud National Centre for Children and Families is a children’s mental health charity with over 60 years’ experience of caring for young minds. Their vision is a world in which children and their families are effectively supported to build on their own strengths to achieve their goals in life.

Their aim is to transform current mental health provision in the UK by improving the quality, accessibility and effectiveness of treatment.

They bring together leaders in neuroscience, mental health, social care and education to work together to improve understanding and practice. Their goal is to develop, disseminate and deliver the best possible evidence-based treatment, through scientific innovation, research and collaboration and underpinned by the direct experience and insight of children and their families.

They believe that every child and their family should be at the heart of the care they receive, working in partnership with professionals.


The Kantor Centre of Excellence

Rodney Street


N1 9JH

Working week

  • Monday - Friday 9am-5pm (1 hour lunch break)
  • Total hours per week: 35.00

Desired skills

  • Excellent written and verbal communication skills
  • Excellent organisational skills
  • Excellent interpersonal skills
  • Excellent attention to detail and proof-reading skills
  • Ability to work well in a team aswell as independently, liaising and seeking advice when necessary
  • Ability to work flexibly with individuals – including staff, volunteers and supporters
  • Ability to manage large amounts of data and set up efficient administrative systems
  • Ability to manage own workload and prioritise conflicting


  • Confident and clear communicator
  • Ability to form good working relationships with a range of


  • Commitment to helping develop the work of the Centre
  • Ability to work occasional evenings and weekends

Personal qualities

  • Be self-motivated and enthusiastic in your approach
  • Committed
  • Confident
  • Positive and helpful attitude

Desired qualifications

  • It would be desirable for the successful candidate to hold GCSE, or equivalents, grades (A*-C) / (9-4) in English and Maths.
  • However, if these have not been achieved, Key Training will provide support and up skill in these subjects through Functional Skills, which will be a requirement.

Future prospects

If hard work has been shown throughout the apprenticeship, there will be the opportunity to progress onto a full-time position within the company for the right candidate.

Things to consider

  • Dependant on previous experience within an administration or office based role, the company would be willing to offer an annual salary of £23,000 for the right candidate.

Training to be provided

  • Level 3 in Business Administration
  • Functional Skills in Maths and English (If needed)

This Apprenticeship programme will be delivered and completed in the workplace, meaning there is no required day release to college. Upon starting this apprenticeship programme, the successful candidate will be allocated a training consultant who will visit them in the workplace.

The apprentice will have regular contact from their training consultant and will be allocated time within their working hours to complete the work that is set for them as part of the apprenticeship programme.

Apprenticeship standard
Business Administrator

Expected duration

18 months

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