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Administration Support Officer

Employer
Kent Training and Apprenticeships
Location
Swanley, Kent
Salary
£10,000 per annum
Closing date
3 Aug 2019

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Specialism
Administration
Sector
Unspecified
Role Type
Apprenticeship, Intermediate, Advanced
Start Date
Immediate
Duration
Undisclosed

Job Details

Swan Mill Paper Company is a long established, privately owned UK based company. As a market leader within the paper tableware manufacturing industry Swantex provides a range of high quality wholesale retail and catering disposable products along with professional service and flexibility.

As a leading manufacturer, Swan Mill Paper Company can cater for all your business requirements worldwide, supplying disposable tableware, party products, crackers, gift wrap and hygiene products, all produced under the Swantex brand as well as own label.

DESCRIPTION OF VACANCY
As a Customer Service Apprentice, you will be responsible for the administrative support of the department and the wider office functions of SMPC Swanley, this will include; post, reception and filing.

In conjunction with an NVQ Level 2 or 3. There is excellent career progression potential for the right person.

Dealing daily with all mail and special delivery postal needs both internally and externally, ensuring all deliveries and collections are made in a timely manner.
Directing calls via the Switchboard and Reception duties including greeting visitors
Care of meeting facilities, including the calendar, and providing refreshments
Ordering stationery..
Responsible for ensuring that the franking machine has enough credit available
Ensuring the paper work in the department is filled correctly to maintain a robust audit trail.
Providing support to enable the completion of enquiries relating to any customer service matter.
Any other tasks as assigned by the Customer Service Team Leader as appropriate.

WAGE
Starting salary of £10,000 per annum

HOURS
Monday to Friday, 08:30 – 17:00

(with an hour for lunch)

SKILLS REQUIRED
An enthusiastic telephone manner Confident communicator Ability to communicate with personnel at all levels within the company Attention to detail Computer literate Team player

PERSONAL QUALITIES
Bright, motivated Ability to show empathy Confident and enthusiastic Well presented

QUALIFICATIONS REQUIRED
Secondary Education GCSE English and Maths 4 or above or equivalent

TRAINING PROVIDED
On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

IMPORTANT INFORMATION
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

Company

Kent Training & Apprenticeships has been established for 30 years and over this time has become the leading work based training provider in Kent, providing training solutions to both companies and individuals across the county. We are a countywide organisation and have 5 dedicated KT&A centres across Kent. All of our centres can be contacted by calling us on FREEPHONE 0800 731 4297 KT&A works with over 300 employers throughout Kent, delivering Apprenticeships and National Vocational Qualifications (NVQs) and has helped over 25,000 people to realise their career ambitions.

Company info
Website
Telephone
03000422916
Location
Unit A-B London Road Trading Estate
London Road
Sittingbourne
Kent
ME10 1SX
GB

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