Apprentice Business Analyst (an Arch apprenticeship)

Recruiter
University Of Manchester
Location
Oxford Road, Manchester, M13 9PL
Salary
£13,467.00 annually
Posted
13 Jul 2019
Closes
19 Jul 2019
Ref
VAC001556973
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
July
Duration
Permanent
They will assist in the analysis of stakeholder objectives, the investigation of underlying issues and identification of options for consideration. The BA Apprentice will also be involved in helping to identify potential benefits and working with clients/users in defining acceptance tests.

The apprentice will undertake assignments across project and/or service functions as required.
Training Programme
The following subject areas will be covered as part of the Business Analysis apprenticeship training programme and through work-based assignments:
  • Investigation Techniques
  • Business Process Modelling
  • Requirements Engineering and Management
  • Data Modelling
  • Gap Analysis
  • Acceptance Testing
  • Stakeholder Analysis and Management
  • Business Impact Assessment
Key Responsibilities, Accountabilities and Duties
Dependent upon assignment:
  • Works with colleagues and clients/users in specifying information flows, processes/procedures and data objects that will meet the business requirements.
  • Works with colleagues and clients/users to investigate and analyse operational issues, problems and new opportunities.
  • Assists in seeking effective business solutions through improvements in automated and non-automated components of new or changed processes/procedures, organisation and equipment.
  • Helps to record work with using the appropriate standards, processes and methods/tools.
  • Arranges and prepares client/users meetings, as well, as helps to facilitate stakeholder consultation/engagement sessions
  • Assists clients/users in producing clearly defined acceptance tests for automated systems.
  • Contributes to briefings and presentations about their relevance and potential value to the organisation.
  • Post holders are required to familiarise themselves with the University's Equality and Diversity policies and to actively support these wherever possible.
  • Demonstrate a commitment to the IT Services Values of: One IT Team, Enabling Others and Customer First. Display the appropriate behaviours to ensure the identified values are at the core of everything that is done.
  • Be aware of and work within the constraints of the University Health and Safety, Data Protection, and Confidentiality policies, bringing to the attention of management any issues arising.


Requirements and prospects

Desired skills

  • Interacting with People: Establishing relationships and maintaining contacts with people from a variety of backgrounds. Effective and sensitive communicator in different societies and cultures.
  • Customer Focus: Understanding the needs of the internal or external customer and regularly checking with the customer when taking actions or making decisions.
  • Attention to Detail: Applying appropriate quality standards to all tasks undertaken and ensuring that nothing is overlooked.
  • Excellent communication skills: The ability to communicate verbally over the phone or in person.
  • Professional Attitude: The ability to represent IT Services in a professional and courteous manner.
  • Work Under Pressure: the ability to work under pressure, taking into account deadlines and prioritise accordingly.
  • Excellent written skills: The ability to communicate effectively in reports and via emails.


Personal qualities

  • Business Analysis Techniques: An understanding of the techniques which help in modelling and understanding a business and its operation.
  • Information Capture Techniques: An understanding of the selection and application of information gathering methods, tools and techniques which are appropriate to the information required and the sources available.
  • Stakeholder Analysis: The identification of a project's key stakeholders and an assessment of their interests in the project to determine the way(s) in which these interests should be considered throughout the project lifecycle.
  • Analytical Thinking: Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts, selecting the appropriate method/tool to resolve the problem and reflecting on the result, such that learning is identified and absorbed.
  • Presentation Techniques: Familiar with the methods and techniques for delivering effective presentations.


Desired qualifications

Aminimumof5GCSEs(orequivalentqualifications)atgradeC/4 oraboveincludingEnglish and maths.

Future prospects

96% of Arch Apprentices move straight into the destination of their choice when they finish their apprenticeship with many seeing their salary go up immediately post-apprenticeship!

Things to consider

Before you apply for this role, have you asked yourself:
  • Do I live close enough to Manchesterthat I could commute there and back every day?
  • Do I meet the qualifications required for this role?
  • Am I available to start an apprenticeship within the next two months?
  • Do I want to work in the business analysisindustry and have I researched into it?

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