Quality Assurance/Software Tester Engineer (an Arch apprenticeship)

Verint Systems UK Ltd
241, Brooklands Road, Weybridge, KT13 0RH
£26,000.00 annually
16 Jul 2019
06 Oct 2019
Role Type
Apprenticeship, Higher
Start Date
Nature of task
Functional and systems testing, champions quality, manages lab environments, and executes/writes automation flows
Job Metrics (How will the role be measured)
  • Adherence to project plans and test plan execution
  • Working quickly and under pressure to deliver high quality fixes to the customers
  • Ability to setup and configure Windows OS servers independently
  • Work independently with a remote peer group
  • Manage lab, VMware, and trading resources for the local office
  • Contributes to daily stand-ups, sprint planning meetings and retrospectives
  • Manages and contributes to automation pipelines to be executed on daily basis and when needed
Key Performance Areas and Key Tasks
Champion of Quality
  • Execute verification and validation procedures based on the test plan and test cases, and document test results in repository
  • Contribute to usability, integration, documentation or functional testing
  • Record and verify defects using defect tracking tool with the ability to prioritize the severity

Lab Management
  • Following industry standards for server deployment, VM management, inventory control
  • Support and/or install software applications /operating systems, as well as manage multiple testing environments

Team collaboration with clear communication
  • Provide effective communication with geographically distributed team members
  • Escalate urgent issues to quality assurance management
  • Produces weekly status reports to give clear visibility to QA Team Lead to projects and tasks assigned

Process Adherence
  • Prepare and maintain QA artefacts based on project schedules, including, but not limited to test plans, test cases, scripts, and metrics/reports
  • Contribute to or lead test plan and test case reviews
  • Produce and use metrics to continuously approve the process of building software and the associated artefacts

  • Executing existing automation workflows, and implement new flows for other areas

Requirements and prospects

Desired skills

  • Quality assurance engineer with high technical aptitude
  • Understands basic networking with working knowledge of LAN/WAN technology
  • Experience using database technologies e.g. Microsoft SQL, ODBC etc.
  • Experience using VMware or other virtualization technology

Have some knowledge/experience in the following areas:
  • Testing experience with applications using SQL Is preferred (Should be able to perform basic queries)
  • Testing experience with call centre or back office applications is desired
  • Testing using switch, CTI, telephony, trading switch technologies is desired
  • Quality Assurance Engineer with experience working cross-functionally using an agile methodology, such as SCRUM
  • Experience using defect tracking tool and quality/test management tool
  • Ability to create and maintain quality assurance artefacts. Artefacts include, but are not limited to, test cases, test plans, testing strategies, and certification reports
  • Must have troubleshooting skills, and be able to perform root cause analysis
  • Should be proficient in installing and maintaining test environments, including installations of operating systems
  • Experience with estimating test cycles, producing regular status reports, and prioritizing tasks
  • Executing automation experience is a plus
  • Telephony knowledge and experience is a plus

Personal qualities

  • Effective communicator with good written and verbal skills
  • Willing to travel to partner or customer sites
  • Work collaboratively in a team environment
  • Self-motivated with a strong desire and drive to succeed
  • Strong organizational, analytical, and time management skills
  • High integrity
  • Transparent
  • Humility
  • Adaptability
  • Team working
  • Innovation
  • Passion

Ability to:
  • Work independently in a fast paced environment
  • Work in a global environment and interface with remote groups
  • Take ownership and manage lab resources, including telephony and VMware resources
  • Contribute to a cross-functional team in daily stand-ups, sprint planning meetings and retrospectives
  • Setup, configureand manage multiple testing environments

Desired qualifications

  • (Desirable) 2+ year's testing experience using software development life cycle with major focus on functional testing, usability testing and integration testing

Future prospects

96% of Arch Apprentices move straight into the destination of their choice when they finish their apprenticeship with many seeing their salary go up immediately post-apprenticeship!

Things to consider

Before you apply for this role, have you asked yourself:
  • Do I live close enough to Weybridgethat I could commute there and back every day?
  • Do I meet the qualifications required for this role?
  • Am I available to start an apprenticeship within the next two months?
  • Do I want to work in the Software Testerindustry and have I researched into it?

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