Technical Support Apprentice

Northumbria University
Northumberland Building, Northumberland Road, Newcastle Upon Tyne, NE1 8ST
£11,883.00 - £15,796.00 annually
23 Jul 2019
26 Aug 2019
Science / Research
Role Type
Apprenticeship, Degree
Start Date
Main Areas of Responsibility
  • Assist in providing technical support to academic staff and students within the above Department
  • Assist in the preparation of equipment and facilities within the above school
  • Contribute, as directed, to the support of practical laboratory sessions
  • Develop and maintain an awareness of relevant Health & Safety regulations under direction of technical supervisors
  • Develop and maintain a working knowledge of various analytical techniques including chromatography and spectroscopy


Specific duties will vary from time to time in conjunction with the requirements of the apprenticeship programme: the following list of duties is intended to indicate the general nature of the post and is not exhaustive.
  • Assisting in the preparation of materials and equipment for use by staff and students
  • Working as directed by senior technician to support practical teaching sessions, including assisting in the operation and demonstration of equipment
  • Assisting in carrying out routine maintenance of equipment in line with manufacturer's specifications, & installation of equipment under the direction of supervisory technical staff
  • Assisting in maintaining the work area and equipment, to provide a clean & safe working environment within specialist laboratory areas
  • Assisting in maintaining stock level of consumables
  • Maintaining an up to date knowledge of health and safety procedures and issues relating to allocated areas
  • Any other duties as may reasonably be required by the Manager within the scope of the grade. The particular responsibilities of all members of staff are likely to vary over time, according to the needs of the service

Requirements and prospects

Desired skills

  • Good verbal & written communication skills
  • Good interpersonal skills
  • Demonstrate the ability to deal with staff and students in a tactful and courteous manner

Personal qualities

  • Commitment to team working
  • Empathetic approach to supporting staff and students

Desired qualifications

  • Grade C or above at GCSE (or equivalent)level, maths, English and Chemistry
  • Grade C or above at A level in Chemistry
  • Knowledge in the use of IT

Future prospects

  • Full time position on completion