Data Analyst Apprentice - 18516

Woodland Group Ltd
Woodland House, Montrose Road, Chelmsford, CM2 6TE
£150.00 per week
23 Jul 2019
31 Aug 2019
Role Type
Apprenticeship, Higher
Start Date
Main role / Responsibilities:
  • Assist in the maintenance of in-house systems, user management, network infrastructure, telecommunications, desktops and peripherals
  • Assist in the installation, diagnosis, repair, maintenance and upgrade all hardware and equipment whilst ensuring optimal workstation performance
  • Assist users with IT related incidents logged on the "IT Support Desk" within the set timeframe
  • Maximise the use of hardware and software by providing training to new users
  • Support with the upgrade different types of software and hardware as per Company guidelines
  • Support business applications
  • Maintain a first class level of customer service ensuring that all customers are dealt with efficiently and in an appropriate manner
  • Identify and prepare hardware for disposal when appropriate
  • Any other duties as required by management for the smooth and efficient operation of the department

Requirements and prospects

Desired skills

  • Ability to work independently and maintain a high degree of self-motivation
  • Able to work effectively as part of a team
  • Excellent organisational skills
  • Good written and oral communication

Personal qualities

Someone with an enthusiastic and professional attitude and a commitment to learning new skills.

Desired qualifications

3 x GCSE (or equivalent) at grades 7-4/A-C in any subject, plus GCSE English and maths (or equivalents) at grade 3/D or above.

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship.Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Things to consider

Important Information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

The Apprenticeship National Minimum Wage guide (ANMW):

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