Apprentice IT/Systems Coordinator

Recruiter
Fagan & Whalley Ltd
Location
Mead Way Shuttleworth Bus Park, Burnley, BB12 7NG
Salary
£156.00 per week
Posted
24 Jul 2019
Closes
01 Oct 2019
Ref
VAC001561013
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
October
Duration
Permanent
The right candidate will carry out the following daily duties:
  • Learn & Support Internal IT Business Systems
  • Provide first line support for IT Hardware & Software Issues
  • Work with IT Support Companies to Resolve 2nd/3rd Line Issues
  • Review & Write Systems Documentation
  • Help Systems Manager with Business Wide IT Projects
  • Configure & Install New Devices
  • Train new users on the Business IT Systems and/or when New Devices/Systems are implemented
  • Mentoring & Support provided as the role progresses


Requirements and prospects

Desired skills

  • Ability to work alone & as part of a small Systems Department
  • Ability to listen to problems & find solutions or refer them for further investigation
  • Good Timekeeping & Flexibility with an open minded approach to work
  • Confident individual who would be able to discuss problems with any employee within the business
  • Good telephone manner & attention to detail for recording support issues
  • Candidate looking for a long term career within IT Support, growing with the business & technology as it evolves
  • Ideal candidate would have their own transport or ability to travel in the Padiham/Burnley area
  • Knowledge of Windows 10, Office365, Chrome & Basic Network Infrastructure


Personal qualities

  • Good Timekeeping & Flexibility with an open-minded approach to work
  • Confident individual who would be able to discuss problems with any employee within the business
  • Can work effectively in a team and on own initiative


Desired qualifications

  • Maths, English and IT grade C/4 and above (or equivalent)
  • Will have completed a Level 3 BTEC or equivalent IT qualification.


Future prospects

Gain a qualification and possible progression within the role. This is an excellent opportunity for a part qualified IT student to start a career with a fast-growing business.

Things to consider

May entail traveling to another company based in Nelson one day a week.

The right candidate will ideally drive or is local to the Burnley area.

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