John Taylor Hospice IT Apprenticeship

John Taylor Hospice Community Interest Co
76, Grange Road, Birmingham, B24 0DF
£146.25 per week
12 Aug 2019
12 Sep 2019
Role Type
Apprenticeship, Higher
Start Date
Day to day duties will include:
  • Design and implement equipment that adhere to national security standards in order to support the systems and services used by the organisation
  • Installation, maintenance and support of IT equipment including (but not restricted to) laptops, telecoms equipment, printers, workstations. Some cabling work will also be required (after training)
  • Management of imaging of workstations and laptops
  • Assist with in-house software development, designing computer programs as well as website apps
  • Test IT Systems before production rollout
  • Assist in Penetration Testing
  • Work with clinical systems such as 'SystmOne', develop and maintain
  • Provide assistance to deliver an outstanding level of service to your Customer base, & remotely supporting our retail sector, by providing First Line Support
  • Liaise with contractors or external suppliers and clearly communicate technical issues
  • Undertaking ad-hoc requests and tasks as and when required
  • Balance a varied workload and prioritise tasks as they arise

Propose ideas to implement cost savings or efficiencies within the company, such as suggesting methods to communicate with clients better, or reducing the company's reliance on paper communications.

Please take a note of the VAC reference number of the vacancy that you are interested in as you will be asked for this during your application.

To apply for this apprenticeship, you will need to attend an appointment with our College Curriculum team. On the next screen you will be asked to apply for the apprenticeship online. Once you have applied, you will be sent an email and a letter inviting you into the College to meet with the relevant curriculum team who will confirm that you are eligible for the apprenticeship.

If you have already applied and attended an appointment session at one of our colleges, please contact your Recruitment Advisor to discuss your interest in this specific vacancy. You do not need to apply again to the college.

The Apprenticeship Recruitment Team - BMet 0121 362 1121

Requirements and prospects

Desired skills

  • The candidate must be confident and able to communicate either orally or in writing to a range of audiences
  • The candidate must have an interest in working in the IT sphere, and a desire to forge a career in this area
  • The candidate must have strong IT skills, with an excellent working knowledge of the Microsoft office range of products
  • The candidate must have a basic understanding of networking, both from a hardware and software side
  • The candidate must be a self-starter, have a strong attention to detail and enjoy problem solving
  • The candidate must be self-motivated and have the ability to work independently or as part of a team as required
  • The candidate must be Calm under pressure, and be able to show numerical and analytical fluency with knowledge and skill in the application of statistical analysis to GSCE or equivalent standard (as a minimum)

  • The candidate should have knowledge and understanding of computer programming, and have undertaken some programming in any Object-oriented language
  • The candidate should have knowledge of how the internet works, covering HTML, XML, and web scripting languages
  • The candidate should have some experience of working within an office or other computerised environment
  • Any exposure to virtualisation would be of massive benefit

Personal qualities

  • Personal and professional integrity
  • Resilient, enthusiastic and motivated
  • Commitment to provision of quality services and commercialism with a conscience
  • Excellent team work
  • Committed to providing accurate and timely information to a high standard
  • Drive, enthusiasm, resilience determination and commitment
  • Good sense of humour and compassion
  • Ability to develop strong working relationships
  • Can maintain intense concentration for analysis and problem solving
  • Corporate loyalty
  • Adaptability to changing structures or situations

Desired qualifications

5 GCSE's or equivalent including English and maths.

Future prospects

Permanent Position for the right person.

Things to consider

As part of this apprenticeship, you will be required to travel to both the employer location Erdington and also attend college Sutton Coldfield Please ensure that you have researched your travel arrangements and are happy with the time it will take and distance required to travel, before you apply for this vacancy.

Are you aware you will be relied upon to attend work every day people will be.

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