Graduate Customer Relationship Officer

20000.00 - 23000.00 GBP Annual
13 Aug 2019
10 Sep 2019
Human Resources
Start Date
Graduate Customer Relationship Officer
Location: Leeds
Salary: GBP20-23k

Sector: IT - Software

This award winning client is looking for Graduate Customer Relationship Officers to keep managing the delivery of the mobile workforce management solutions they're known for. Innovators in their field, they're now looking to bring on board ambitious and articulate graduates to manage client relationships.

This is a fantastic role for a graduate interested in relationship management and technology to benefit from market leading training and development in both areas, with a company well-established in its field.

What you get:

- Competitive salary of GBP20-GBP23k
- Market leading training and development
- Fantastic progression opportunities
- Social events/nights out


- Support roll-out of new applications and system information, changes and updates.
- Troubleshoot system & network problems
- Diagnose & solve hardware/software issues
- Install & configure computer hardware operating systems & applications
- Resolve customer issues, escalating them to relevant people where necessary
- Act as intermediary between client and service teams
- Identify business needs and find ways to add value
- Provide accurate and meaningful feedback to customers
- Provide administrative support as necessary

The ideal candidate for this role will be adept at translating often complicated technical requirements to audiences of various levels of understanding, as well as working well and to deadline in a pressurised environment. Maintaining good rapport with clients is also an important part of the role, and as such, the Graduate Customer Relationship Officer will have confident and personable communication skills.


- Educated to degree level
- Full UK driving licence
- Excellent communication/interpersonal skills
- Interest, or solid understanding of ICT

Next Steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven't heard from us within 28 days please consider your application to have been unsuccessful.)

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