Sales Apprentice Level 4
- Employer
- HOME CONNECTIONS LETTINGS LIMITED
- Location
- United House, North Road, London, N7 9DP
- Salary
- £156.00 per week
- Closing date
- 15 Oct 2019
View more
- Specialism
- Sales / Customer Service
- Sector
- Unspecified
- Role Type
- Apprenticeship, Higher
- Start Date
- January
- Duration
- Permanent
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Responsibilities:
Requirements and prospects
Desired skills
Personal qualities
Desired qualifications
GCSE's or equivalent
Future prospects
Full time employment upon completion
Things to consider
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
Requirements and prospects
Desired skills
- Excellent IT skills including Word and Excel
- Excellent communication skills
- Professional telephone manner
- Previous work experience involving customer service
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Personal qualities
- Attention to detail and meticulous approach
- Ability to work within a team and work under time constraints
- Prioritise workload
Desired qualifications
GCSE's or equivalent
Future prospects
Full time employment upon completion
Things to consider
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates
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