Sales Apprentice Level 4

Recruiter
HOME CONNECTIONS LETTINGS LIMITED
Location
United House, North Road, London, N7 9DP
Salary
£156.00 per week
Posted
21 Aug 2019
Closes
30 Sep 2019
Ref
VAC001570450
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
October
Duration
Permanent
Responsibilities:
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Contacting potential or existing customers to inform them about a product or service using scripts
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales


Requirements and prospects

Desired skills

  • Excellent IT skills including Word and Excel
  • Excellent communication skills
  • Professional telephone manner
  • Previous work experience involving customer service
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints


Personal qualities

  • Attention to detail and meticulous approach
  • Ability to work within a team and work under time constraints
  • Prioritise workload


Desired qualifications

GCSE's or equivalent

Future prospects

Full time employment upon completion

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

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