Apprentice Network Engineer

Recruiter
Daisy Group Plc
Location
Unit 1, Transcentral, Bennet Road, Reading, RG2 0QX
Salary
£18,000.00 annually
Posted
22 Aug 2019
Closes
01 Oct 2019
Ref
VAC001571297
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
October
Duration
Permanent
Duties/responsibilities to include:
  • Deliver against agreed objectives, in line with induction and training plan for the apprentice role
  • Collaborating with the wider operational account and 3rd party teams to resolve customer tickets
  • Understand and adopt documented processes and procedures to support working practices
  • Adoption of the Daisy values and behaviours
  • Provide bring live support, configuration, and administration
  • Embrace self-development with linkage to skills matrix


Requirements and prospects

Desired skills

  • Awareness of IT Service Desk Environment
  • Knowledge of IT Equipment & Software
  • Basic Knowledge of Microsoft Operating Systems
  • Knowledge of Microsoft Office
  • Good organisational skills, with the ability to multitask
  • Good relationship building skills
  • Good problem solving abilities
  • Good verbal and written communication skills


Personal qualities

  • Ability to work under pressure in a fast paced environment
  • Drive, self-motivation, and ability to work under own initiative
  • Willingness to learn and a "can do" attitude


Desired qualifications

  • At least five GCSEs (or equivalent) at grade C/4 or above, including English, maths, and either ICT or science
  • Ideally, you will have either a minimum of two A levels (or equivalent), a Level 3 Apprenticeship qualification, or Level 3 BTEC


Future prospects

By working hard and demonstrating your ability, drive and commitment throughout your apprenticeship scheme, upon completion you may be offered a permanent contract dependant on the needs of the business ensuring you have further opportunities to continue growing within this exciting organisation.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

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