Receptionist/Administrator Apprenticeship

Location
Dartford, Kent
Salary
£170pw (£4.85ph)
Posted
27 Aug 2019
Closes
23 Sep 2019
Ref
KT&A2528
Specialism
Administration
Sector
Unspecified
Start Date
Immediate
Duration
Undisclosed

We are the business engagement group for the UK maritime sectors small and medium sized businesses (SMEs). We bring together members of the UK’s maritime sector from engineering, ports and logistics, services, heritage and social sciences, fisheries, shipping, offshore energy, superyacht and leisure. We focus on the development of supply chains that help drive trade, productivity and economic growth and we contribute to the sustainable growth of the UK’s estuarine and coastal communities.

National Maritime is a not for profit organisation.

DESCRIPTION OF VACANCY
We are looking for a candidate with exceptional customer service skills to assist in the day to day running of our business centre, Blue Space.

The successful candidate will gain experience in running and performing reception and office administrative duties within a business environment, as well as experience in event and business centre management.

Some knowledge of Microsoft Office software packages including Word, Excel and PowerPoint is a must.

Supporting and working with the Receptionist/Executive Administrator to:

Support the management and operational delivery of the business centre, including contact with service providers. 
Provide a front of house customer service role to all tenants, guests and visitors. Assist in the management of the meeting room and booking system. 
Arrangement of external catering. 
Ensure all mail is handled and delivered to tenants on a daily basis. 
To assist with office and event enquiries, including viewings of all space.
Ensure all areas are kept tidy and serviced kitchen is managed and clean. 
Maintain, records, spreadsheets and databases. 
Handle and deal with all enquiries and pass onto relevant persons.
Provide administrative support to all departments including membership. 
Preparation of agendas and papers for both National Maritime events and membership, where applicable. 
Organisation, implementation and maintenance of office systems; processes and procedures.
Minute and note taking, if requested. 
Research when requested
The Receptionist and administrative assistant role is demanding but bursting with variety and plays a vital part in the smooth-running of the business.

WAGE
£170pw (£4.85ph)

HOURS
9:00am – 5:00pm (1 hour lunch)

(35 hours per week)

SKILLS REQUIRED
Good literacy and spoken English Good communication skills Proficient IT literacy, including MS Office/Excel/ PowerPoint/Word. Good time management skills Good team player
PERSONAL QUALITIES
Professional attitude Well spoken Reliable Honest & hardworking Enthusiastic Flexibility and adaptability to changing workloads.
QUALIFICATIONS REQUIRED
GCSE Eng. and Maths Grade 4 or above

ICT

TRAINING PROVIDED
On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.


IMPORTANT INFORMATION
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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