IT Network Engineer Apprentice

Sam Software Ltd
46-48, Alfreton Road, Nottingham, NG7 3NN
£20,000.00 - £25,000.00 annually
11 Jul 2019
15 Oct 2019
Role Type
Apprenticeship, Higher
Start Date
Vacancy Description

To assist the IT Manager in maintaining the IT department and facilities and ensuring all internal customers receive a high level of IT Support.To go out off site to other clients and help with Networking trouble and issues.

Essential Experience:

You will have previous knowledge of Networking and will be able to trouble shoot Network Server issues.

E.g. - If a client's server were to go down, would you know how to support and resolve these issues?

You will be highly technically aware, and ideally have understanding in areas including:
  • Microsoft Server and Desktop operating systems
  • Core Microsoft server roles (Exchange, IIS, AD, DNS, DHCP, SharePoint)
  • Provisioning and management of Office365 and Exchange Online.
  • System virtualisation
  • Backup technologies
  • Server hardware maintenance and troubleshooting
  • Hardware firewalls and router configuration
  • Switching
  • System and network monitoring
  • Endpoint protection technologies

Other desirable experience:
  • SQL databases
  • Apple Operating Systems and Hardware

Requirements and prospects

Desired skills

  • An effective problem solver with an aptitude for understanding processes and investigating issues
  • Be good at IT and/ or enjoy working with computers and want to make it a career while training in an employed environment
  • Learn better by a practical approach
  • Competent in Microsoft Office
  • Good telephone skills
  • Data input skills
  • Good verbal and written communication skills
  • Knowledge of MS Applications including but limited to Office 2016
  • Good problem-solving ability
  • Strong assessment skills
  • A passion for providing excellent customer services at all times
  • Strong communication skills with people at varying levels

Personal qualities

  • Personable
  • Practical
  • Have a keen interest in technology
  • Bright, outgoing personality with a positive outlook and strong team-working bias
  • Excellent communication skills
  • Skilled in identifying and balancing the needs of the individual, the client and the organisation, remaining calm under pressure, whilst maintaining the ability to meet tight deadlines
  • Self-motivated and keen to develop, with a willingness and desire to learn

Desired qualifications

  • Completed IT Level 3 - Apprenticeship Qualification or Similar Equivalent
  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Future prospects

  • The role offers long term security and the opportunity to progress into a permanent position

Similar jobs

More searches like this

Similar jobs