Apprentice Unified Communications Engineer

Recruiter
Anonymous
Location
Lancashire
Salary
11000.00 - 12000.00 GBP Annual + GBP11000 - GBP12000/annum + Benefits
Posted
17 Sep 2019
Closes
15 Oct 2019
Specialism
IT
Start Date
Immediate
Duration
Permanent
Apprentice Unified Communications Engineer
Are you a team player with a logical approach to troubleshooting tech issues?
Celebrating almost 20 years in business Elite Groupm Investors in People Gold Award Winners, are expanding their professional and entrepreneurial team with the addition of an IT Telecoms Apprentices.
You'll embark on a Level 3 Unified Communications Apprenticeship, fully supported by the business, with the goal to develop into a field UC Engineer, with great earning potential.
This Apprenticeship is the starting point for a life long career, and comes with the opportunity to earn both educational. product and professional qualifications to allow you to become a specialist in your field.
Apprentice Unified Communications Engineer Roles & Responsibilities (will include but not be limited to):
* Providing remote support to customers
* Raising tickets and CRM updates
* Providing an excellent level of customer service
* Resolving customer faults within SLA's
* Installation and pre-build of communications equipment (phone and servers)
* Onsite engineering tasks including cabling, connectivity and unified communications support and implementation (VoIP)
?????????????????????Apprentice Unified Communications Engineer desired qualities, skills & knowledge:
* A logical approach to troubleshooting tech issues
* A full driving licence will be essential for this role
* Knowledge of computer hardware and telecoms
* Good communication skills, both written and verbal
* A team player, willing to learn, with a good attitude towards work
* An ability and desire to learn more about the IT and Communications industry
Hours & Benefits:
* Monday to Friday 8.45am - 5.30pm
* 22 days holiday entitlement (plus bank holidays)
* Birthday off
* Free car parking
* Bi Annual cross company celebrations
* Friendly and collaborative working environment
There are career progression opportunities available upon completion of the programme, with the opportunity to progress to a Level 4 qualification.
Here at Elite, we always welcome individuality.
We guarantee that your differences will be valued and encouraged, because after all, that's what makes us a better Elite.
From diversity to creativity, we nurture every form of talent no matter your race, gender, age, religion, identity or experience. Our recruitment process ensures Diversity and Inclusion are more than just words, they are our guiding principles

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