Apprentice Service Desk Representative

Recruiter
Anonymous
Location
Crewe
Salary
14000.00 - 14000.00 GBP Annual + GBP14000/annum 33 days holiday
Posted
17 Sep 2019
Closes
15 Oct 2019
Specialism
IT
Start Date
Immediate
Duration
Permanent
Manpower has partnered with a leading global technology company, CenturyLink, with its headquarters in the United States, and with an office in Crewe, to recruit a team of passionate and flexible service desk representatives.

CenturyLink, is, a S&P 500 index and Fortune 500 company provide communications, network services, security, cloud solutions, voice and managed services to customers worldwide. As one of the service desk team you will support customers via telephone and email to deliver 1st line support to resolve customer issues.

Our focus is very much on providing a high quality, right first-time service, not high volume, low engagement calls.

Our office is open Monday - Sunday and candidates should be fully flexible to cover various shift patterns. In return you will benefit from:-

Full training
An annual salary of up to GBP14,000
Genuine opportunities for progression/development
Annual Performance Bonus
Generous 33 days annual leave (inc. Public Holidays)
Monthly incentives / competitions
Free on-site parking
Shift allowance (where applicable)
Infrastructure Level 3 Standard Apprenticeship

Whilst experience in a similar role would be advantageous, what really matters is your enthusiasm, ability and willingness to learn.

All we ask is that you:

Have excellent customer service skills / experience (empathy / problem solving & analysis / positively / communication)
Are a proficient PC userPlease be aware that full security checks will be carried out prior to offer which includes a full criminal and employment check.

If you wish to apply to this role, please include a covering letter, detailing your suitability for the role

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