Customer Success Apprentice

Location
Folkestone, Kent
Salary
£3.90/hour
Posted
03 Oct 2019
Closes
03 Nov 2019
Ref
KT&A2479
Specialism
Other
Sector
Unspecified
Start Date
Immediate
Duration
Undisclosed

Primary Technologies (S.E.) LTD is a diverse company which offers many services and products primarily to education. Our consultants and technicians pride themselves on providing the very best personal service possible to schools in East Kent.

We design, supply, install, repair, maintain and configure IT systems in the Kent area with our support personnel offering a friendly, personal service to provide a familiar face for your local IT support in East Kent.


Vacancy Description
Our mission is to take away the burden of IT management to enable our clients to focus on their primary roles. You will be selling a range of tailored IT support services, ensuring clients have flexibility to choose the level of support that best suits their requirements.

We’re a fantastic team with bags of experience and we are growing!

Manage day to day operations of sales processes in Line with Company Policy

Complete outbound sales calls – min numbers per day to be outlined during recruitment process.

Provide Back office support to the team when required.

Blog, promote, advertise our focus services we office via our website, Facebook, + Twitter.

Contribute to Monthly Newsletter for existing clients & fortnightly newsletter for new business clients.

Exhibit on Primary Technologies behalf at shows where applicable.


Wage
£3.90 an hour. Potentially will increase after probation.


Hours
9-5 M-F
37.5 hours (30-minute unpaid lunch)


Skills Required
Time Management
Organised
Active Listener
Communication
Interested in technology


Personal Qualities
Self-starter
Personable
Able to build rapport
Team-player who plays well with others
Resilient


Qualifications Required
A-GCSE or Equivalent


Training Provided
On the job training with the employer whilst working towards the Apprenticeship Standard – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

IMPORTANT INFORMATION
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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