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Test & Support Analyst Apprentice

Employer
Zero-1 Ltd
Location
West Road House 26a Suite 1 2, West Road, Buxton, SK17 6HF
Salary
£146.25 per week
Closing date
15 Nov 2019

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Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
November
Duration
Permanent
Your duties and responsibilities in this role will consist of:

This is a Test & support role within a very busy technical department. Your responsibilities include, but are not limited to the following key tasks:
  • Assessing bug reports raised by clients
  • Determine the most appopriate testing process required to replicate the issue
  • Performing the necessary tests using various testing tools on various systems, to replicate the issue
  • Validating the issue exists, understanding the systems in use and how each system could be a potential root cause
  • Communicating with, and supporting and providing technical detail to other departments
  • Communicating with and reporting back to clients
  • Assisting with the development of new testing processes
  • Understanding client requirements and how to break work down in order to provide accurate estimations
  • Installing and testing third party modules


Requirements and prospects

Desired skills

  • Positive Work Ethic
  • A good communicator
  • Ability to meet tight deadlines, prioritise workload and deliver projects on time


Personal qualities

  • Enthusiastic
  • Reliable
  • Trustworthy
  • Punctual
  • Willingness to learn


Desired qualifications

5 GCSEs grades A*-C/9-4 or equivalent (including English and maths).

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

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