Data Analyst Apprentice

Dudley And Walsall Mental Health Partnership and NHS Trust
Second Floor, 47-49, King Street, Dudley, DY2 8PS
£144.30 per week
16 Oct 2019
10 Dec 2019
Role Type
Apprenticeship, Higher
Start Date
The day to day duties wil include:
  • Support and assist in office administration on a day to day basis as workload determines, reacting to changes in priorities as service dictates
  • Supporting the administration team and managers in completing daily tasks, liaising closely with staff, service users and the general public
  • Investigate and track case notes, provides advice and guidance to staff on disclosure of information in accordance with current legislation; analysis of waiting list information
  • Support the team in effective clinic management, arranging and rescheduling appointments, to ensure that patients receive an efficient administrative service in respect of their care
  • Ensure appropriate and accurate data is input onto dedicated databases relevant to the role
  • Maintaining an efficient filing system which is easy to use and ensure all relevant information is secure
  • Participate in covering reception duties. This can mean contact with service users, NHS staff, visitors or members of the public either face to face or by telephone
  • Identifying and managing risks through incident and near miss reporting and undertaking risk assessments
  • Inputs patient details onto relevant patient record systems
  • Preparing case notes for managers as required ensuring the information governance and Data Protection principles within policy and procedures for handling information is followed

Requirements and prospects

Desired skills

  • Clear verbal and written communication
  • Use of basic computer packages - Word and Excel
  • Ability to prioritise own workload to meet deadlines
  • Time management and prioritising skills

Personal qualities

  • Maintain confidentiality
  • Ability to lift, move and carry heavy case notes
  • Good organisational skills
  • Good presentation and accuracy of work
  • Friendly and approachable manner

Desired qualifications

Maths and English Grade C/4 or above are essential. ICT qualifications are preferable.

Future prospects

On completion of the 18 month apprenticeship, depending on performance, you may be offered a full time role (which has already been budgeted for) with the NHS and the chance of career progression.

Things to consider

Working days are Monday to friday and the hours of work are 9am until 5pm.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

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