Business Administration Level 2 Apprenticeship REF:SBS
A Fantastic opportunity has arisen for a Business Administration Apprentice to join our busy administration team based at our offices in Skelmersdale. Working within a fast-paced team, the successful candidate will be required to assist in taking inbound calls, data inputting and supporting the administration team with general admin duties including, email queries and setting up delegate NVQ folders, training packs. You will work closely with other in-house teams to ensure all queries are actioned in a timely manner.
- Communicating with team members
- Providing excellent customer care
- General administration
- Telephone and email queries
- Inputting delegate details accurately within a timely fashion
For this role you must:
- Have an excellent telephone manner
- Have clear communication skills
- Experienced within Outlook and Office packages
- Be a team player
- Work well under pressure during busy periods
Benefits to include:
- Relaxed working environment
- 25 days holiday +bank holidays Organised company social events
- Free Parking
This is a great opportunity for the right candidate and a very exciting time to be joining the business.
Hours: Full time Position (Monday — Friday 08:30 am — 16:30 pm, half an hour lunch)
Holiday Entitlement: January to December 25 days (keep 5 for Christmas)
What does the Apprenticeship Cover?
The course lasts 12 months. During this time the learner will be expected to complete their Level 2 Business Administration Diploma (RQF) Throughout the qualification, the Apprentice will receive regular 1-1 sessions and support from their Tutor.
Topics covered include communication in a business environment, principles of business document production and information management, managing personal performance and development, preparing text from notes using touch typing, maintaining and issuing stationery and supplies, administering the recruitment and selection process and contributing to the development and implementation of an information system.
Learners will complete training and activities to cover the mandatory units below. These are completed through workbooks, practical sessions, observations and professional discussions. Learners will then complete optional units dependant on their job role.
Unit 1: Communication in a business environment
Unit 2: Principles of providing administrative services
Unit 3: Principles of business document production and information management
Unit 4: Understand employer organisations
Unit 5: Manage personal performance and development
Unit 5: Develop working relationships with colleagues
What Qualifications will you Get?
• Level 2 Diploma Business Administration (RQF)
• Level 1 Functional Skills Maths*
• Level 1 Functional Skills English*
Any person that comes onto our apprenticeship programmes will in addition to the apprenticeship qualification have access to over 500 e-learning courses which you will gain certification for any undertaken. These are optional and not a requirement of the apprenticeship programme and totally free of charge.
Please apply with your CV and covering letter.