Business Administration Level 2 Apprenticeship REF:SBS

WN8 8EF, Skelmersdale
£5.00 per hour
17 Oct 2019
17 Nov 2019
Start Date

A Fantastic opportunity has arisen for a Business Administration Apprentice to join our busy administration team based at our offices in Skelmersdale. Working within a fast-paced team, the successful candidate will be required to assist in taking inbound calls, data inputting and supporting the administration team with general admin duties including, email queries and setting up delegate NVQ folders, training packs. You will work closely with other in-house teams to ensure all queries are actioned in a timely manner.

Main Responsibilities:

  • Communicating with team members
  • Providing excellent customer care
  • General administration
  • Telephone and email queries
  • Inputting delegate details accurately within a timely fashion

For this role you must:

  • Have an excellent telephone manner
  • Have clear communication skills
  • Experienced within Outlook and Office packages
  • Be a team player
  • Work well under pressure during busy periods

Benefits to include:

  • Relaxed working environment
  • 25 days holiday +bank holidays  Organised company social events
  • Free Parking

This is a great opportunity for the right candidate and a very exciting time to be joining the business.

Hours: Full time Position (Monday — Friday 08:30 am — 16:30 pm, half an hour lunch)

Holiday Entitlement: January to December 25 days (keep 5 for Christmas)

Location: Skelmersdale

What does the Apprenticeship Cover?

The course lasts 12 months. During this time the learner will be expected to complete their Level 2 Business Administration Diploma (RQF) Throughout the qualification, the Apprentice will receive regular 1-1 sessions and support from their Tutor.

Topics covered include communication in a business environment, principles of business document production and information management, managing personal performance and development, preparing text from notes using touch typing, maintaining and issuing stationery and supplies, administering the recruitment and selection process and contributing to the development and implementation of an information system.

Learners will complete training and activities to cover the mandatory units below. These are completed through workbooks, practical sessions, observations and professional discussions. Learners will then complete optional units dependant on their job role.

Mandatory Units

Unit 1: Communication in a business environment

Unit 2: Principles of providing administrative services

Unit 3: Principles of business document production and information management

Unit 4: Understand employer organisations

Unit 5: Manage personal performance and development

Unit 5: Develop working relationships with colleagues

What Qualifications will you Get?

• Level 2 Diploma Business Administration (RQF)

• Level 1 Functional Skills Maths*

• Level 1 Functional Skills English*

*If Required

Any person that comes onto our apprenticeship programmes will in addition to the apprenticeship qualification have access to over 500 e-learning courses which you will gain certification for any undertaken. These are optional and not a requirement of the apprenticeship programme and totally free of charge.

Please apply with your CV and covering letter.