Client Relations Assistant
We are one of London’s biggest independent supplier of business products and services, who
specialise in offering a tailored experience to all our clients.
Our clients include some of UK leading blue chip companies, who demand a premium service
which we pride ourselves on being able to deliver.
We pride ourselves on focusing on people and their needs, internally and externally. We believe a successful business is built not only on a clear vision and idea but a robust infrastructure based on supporting values.
DESCRIPTION OF VACANCY
We’re seeking to win and support new business using great communication skills and exceptional customer service techniques. In return we offer rewarding career growth opportunities. You will take full ownership of the full sales cycle – from inclusion in winning new business to retaining and managing customers and providing excellent customer support.
Your duties will include:
Maintaining relationships and ensuring client retention
Account management of customer base
Manage customer queries
Managing customer orders and processing
Helping to build a portfolio of new customers
To professionally engage with our target market in London.
Call customer to introduce them to full services and products available
To retrieve the business information
To collect the purchase information
To log the above on the management system
Keep Managers informed of progress
Book meetings Book handover calls
Manage databases and reports
Achieve weekly/monthly targets
£3.90 per hour starting pay with potential to earn more based on ability.
We offer a lucrative package together with rewarding career development opportunities.
9-5 Monday – Friday
Good maths and English skills
Ability to work in an organised and structured way
Self-motivated A good team player
Focus on exceeding targets
Ability to negotiate effectively
Ability to work well under pressure
Good communication skills
Good spoken English
Focus on success
Positive and confident
A ‘can do’ attitude to all aspects of life
Minimum achieved Grade D or equivalent in English and Maths.
ICT grade c or equivalent
On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.
Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.
KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.