Customer Service Level 3 Apprentice

Recruiter
CLEARLINE RECRUITMENT LTD
Location
Uckfield
Salary
Competitive
Posted
29 Oct 2019
Closes
26 Nov 2019
Start Date
Immediate
Duration
Permanent

Job Title: Customer Service Level 3 Apprentice

Salary: Competitive Salary

Location: Uckfield

Full time, Monday - Friday 37.5 hours per week

Responsibilities

  • Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned market to generate new business for the business
  • Makes telephone calls and in-person visits to existing and prospective customers
  • Researches sources for developing prospective customers and for information to determine their potential
  • Develops clear and effective written proposals/quotations for current and prospective customers
  • Expedites the resolution of customer problems and complaints
  • Coordinates sales effort with the team
  • Analyses the territory/market's potential and determines the value of existing and prospective customers' value to the organisation
  • Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities
  • Identifies advantages and compares business products
  • Plans and organises personal sales strategy
  • Supplies management/staff with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Other duties as assigned

Requirements

  • Car driver essential

Desired skills

  • Previous experience is a strong advantage in a similar role - desired
  • Good listening skills

Personal qualities

  • Hardworking
  • Self-motivated
  • Confident and Resilient
  • Honest and reliable
  • A healthy level of competitiveness
  • Enthusiasm
  • Adaptable
  • Thorough
  • Imagination
  • Patient
  • Empathy
  • Commitment

Desired qualifications

  • GCSEs (or equivalent) in English and maths at grade 4 / C or above is desired.

For more information please contact Angela Potter at Clearline Recruitment.

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