Apple Mac, Tablet and PC Technician Apprentice

Recruiter
ICORRECT LIMITED
Location
12, Margaret Street, London, W1W 8JQ
Salary
£18,000.00 annually
Posted
02 Sep 2019
Closes
29 Nov 2019
Ref
VAC001574135
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
December
Duration
Permanent
Our client is an established, forward thinking IT support company with the mission of innovating and improving the technology repair industry. Specialising in the repair of Apple devices, whilst expanding into the Android market, they are passionate about completing each repair to an 'as-new' standard. They pride themselves in providing the best customer service and quality of repair.

The team are currently looking for an apprentice to expand their repair team.

KEY DUTIES -
  • Provide 1st line technical support
  • To respond/log and undertake a fix wherever possible on incoming calls received from the customer
  • Help customers face to face
  • Troubleshooting/resolving customer problems
  • Resolve general issues including password resets
  • Will also involve some server/domain controller responsibility
  • Performing backups
  • Remote support and help
  • General office/admin support


Requirements and prospects

Desired skills

  • Ability to work independently and maintain a high degree of self-motivation
  • Team work skills
  • Organisational skills
  • IT skills
  • Good written and oral communication skills
  • High proficiency in English; both spoken and written


Personal qualities

  • Adaptability and flexibility
  • Professionalism
  • Positive attitude and energy
  • Mature attitude, calm person
  • Ability to multitask


Desired qualifications

To be an Apple Mac, Tablet and PC Technician Apprentice, you will need to be a tech enthusiast with 5 GCSEs (ideally A* - C / 9 - 4) including maths and English.

Future prospects

Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.

AFTER THE APPRENTICESHIP

Over 90% of our Apprentices move on to permanent full time employment in the tech industry. There are also opportunities to extend your training with a higher level Apprenticeship programme. Just IT have already helped over 1000 people kick-start their tech and digital careers with an Apprenticeship.

Similar jobs

More searches like this

Similar jobs