System Support Technician

Recruiter
Alizent UK Ltd
Location
Unit 2, Longfield Court, Middlewoods Way, Barnsley, S71 3GN
Salary
£20,000.00 annually
Posted
01 Nov 2019
Closes
22 Nov 2019
Ref
VAC001592722
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Degree
Start Date
January
Duration
Permanent
Main responsibilities:
  • Define, implement and monitor good support practices and processes in order to guarantee high availability of all systems and platforms controlled by Alizent
  • Provide first and second line support to existing clients
  • Liaise with client key users to resolve issues related to data capture, connectivity, remote connection and web based reporting systems
  • Analyse issues and determine severity according to contractual Service Level Agreements (SLAs)
  • Monitor data capture devices installed on client sites
  • Reprocessing of data within SQL Database environments


Requirements and prospects

Desired skills

  • Strong technical knowledge of Windows Server and MS SQL Server
  • Basic knowledge in developing (C#) would be an advantage
  • Technical knowledge of IP networks and high availability environments


Personal qualities

  • Strong communication skills and customer driven
  • Database administration skills would be an advantage
  • Basic Spanish knowledge would be a plus


Desired qualifications

* Degree (2:2 or above)

Future prospects

The employer is ready to invest in training to develop the skills of the successful candidate. It is a long-term career opportunity.

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