Network Engineering Apprentice

Navaho Technologies Ltd
Schott House, Drummond Road, Stafford, ST16 3EL
£150.00 per week
05 Nov 2019
03 Jan 2020
Role Type
Apprenticeship, Higher
Start Date
About Navaho Technology...
The business has been running since 1999 and is known for providing services such as Engineering, Digital displays, IT Services & security. The company has been involved with many projects such as working with Transport for London, Great Western railway, Norwich Airport & FatFace.
The company is now expanding and would like you to join their team!

Whilst working as an apprentice for Intequal...
  • You will get support from our team of tutors that will be with you every step of the way to help reach your career goals
  • All of our training is done remotely & online so no need to spend out expensive travelling costs traveling to college one day a week
  • A NUS Card - which means discounts at local high street stores, restaurants, travel & many more!
  • You will gain a recognised qualification as a Level 4 Network engineer with on the job training

Job Role
As a Network Engineer Apprentice your main roles and responsibilities may include:
  • 1st line support
  • Managing customer networks
  • Integration to 365
  • working with bespoke Firewalls
  • Logging calls
  • Monitoring and maintaining computer systems and networks
  • Talking the customer through a series of actions over the telephone, to help set up systems or resolve issues
  • Troubleshooting system and network problems and diagnosing and solving hardware or software issues
  • Assisting with the configuration and support of IP networks/systems

Requirements and prospects

Desired skills

  • You will be highly organised, have excellent communication skills and a brilliant telephone manner
  • You will be willing to work hard and eager to learn.
  • Outgoing, honest and positive personality
  • Strong customer service skills
  • Capacity to work under pressure
  • Be flexible and a self-directed hard-working member of the team
  • Strong organisational and time management skills - self motivated
  • Have knowledge of Microsoft Excel, Windows-based PC applications

Personal qualities

  • You will be willing to work hard and eager to learn.
  • Outgoing, honest and positive personality

Desired qualifications

You will need at least GCSE C/4 grade or equivalent in bothmaths & English, and in three or four other subjects at least.

You will have completed ideally a Level 3 IT apprenticeship or at least a Level 3 BTEC and/or A level in ICT or haveexperience in a similar role.

Future prospects

Opportunity to gain experience on the job and work towards a Level 4 qualification in Network engineering.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW):

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