Office Support Assistant

Location
Swanley, Kent
Salary
£3.90/hour
Posted
08 Nov 2019
Closes
08 Dec 2019
Ref
KT&A2563
Specialism
Administration
Sector
Unspecified
Start Date
Immediate
Duration
Undisclosed

Provender Nurseries is a one of the largest wholesale suppliers of plants and related sundries in the country and delivers goods all over the South East and London.


DESCRIPTION OF VACANCY
We require an Administration Assistant to assist with the smooth running of the office. Mainly involving the maintenance of our database, supporting our busy office and covering the telephone. You will be required to deal with customer and supplier queries and give admin support to the sales and administration teams. The applicant must be customer focused with great attention to detail. An interest in plaints is desirable but not essential.

Main duties will involve

Greeting and speaking to Customers/Suppliers
Answer telephone enquiries
Answer phones and pass messages in a timely manner
Maintenance of customer records
Maintaining the stock control system
Managing purchase orders
General office duties
Supporting colleagues


WAGE
Salary will be based on the National Minimum Wage and will be reviewed annually.


HOURS
Full time.
Minimum 30 hours per week.
A standard 8am – 5pm shift is preferred.


SKILLS REQUIRED
The successful candidate will possess –

Basic computer skills Ability to work well on their own
Good maths and English Skills
Ability to work in an organised and structured way
Good telephone manner, polite and professional
Good communication skills both verbally and written
Flexibility and adaptability
Focused approach to work
Good attention to detail
Team orientated


PERSONAL QUALITIES
A friendly open personality is essential for this job:
A willingness to learn
Punctual
Confident
Enthusiastic
Well organised
Good attention to detail
Well spoken and presentable


QUALIFICATIONS REQUIRED
GCSE grades 9-3 (A* to D) in Maths and English or equivalent qualifications in these subjects.


TRAINING PROVIDED
On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.


IMPORTANT INFORMATION
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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