Higher Apprentice Administrator (Employer Responsive)

Walsall College
Wisemore Campus, Littleton Street West, Walsall, WS2 8ES
£15,839.00 annually
07 Nov 2019
13 Jan 2020
Role Type
Apprenticeship, Higher
Start Date
  • Liaising with employers, internal staff across the College and delivery partners. Deal with telephone and e-mail enquiries, passing on messages and dealing with enquiries as and when
  • necessary
  • Preparing and producing reports and spreadsheets to track learner activity and paperwork
  • Supporting the department with administrative activities
  • Meeting and greeting visitors
  • Post - internal and external
  • Arranging appointments/meetings
  • Bookings for meeting rooms
  • Booking car parking and hospitality for visitors
  • Monitoring and ordering office supplies and provisions
  • To contribute to the efficient running of the office by being a part of the team and assisting other staff asand when necessary

Other Duties:
  • To carry out any other duties which may be reasonably determined from time to time and during peak times by the Corporation or Line Manager
  • Commitment to Safeguarding - Safeguard the wellbeing of students, including responsibility for reporting concerns to the College Safeguarding Team
  • Commitment to the Prevent Duty - To prevent students and staff from being drawn into terrorism, including responsibility for reporting concerns to the College Safeguarding Team
  • Disclose & Barring Service (DBS) Check - All staff will be required to have an enhanced DBS check
  • Commitment to Equality and Diversity - To comply with the requirements of the College's Equality & Diversity Policy and to promote Equality & Diversity in all activities, including responsibility for reporting concerns to the College's E&D Operational Group
  • General Data Protection Regulations (GDPR) - To comply with GDPR legislation and requirements
  • Health and Safety - To comply with the requirements of the Health and Safety at Work Act 1974. To fulfil your duties in accordance with College Health & Safety policy and procedures
  • Continued Professional Development (CPD) - To be committed to participating in performance discussions, continuous professional development and industrial upskilling
  • Code of Conduct - Demonstrate at all times a commitment to the College's values and Code of Conduct

Requirements and prospects

Desired skills

  • Excellent customer service skills
  • Excellent IT skills
  • Excellent communication skills both written and verbal
  • Excellent administrative and organisation skills with the ability to meet deadlines
  • Must be suitable to work with young people and adults at risk of harm
  • Ability to recognise discrimination and be able to demonstrate an awareness of equal opportunities

Personal qualities

  • Positive attitude
  • Use initiative
  • Think logically
  • Team player

Desired qualifications

GCSE Grades A- C in English and maths qualifications (Grades 9 - 4) or equivalent.

Future prospects

Upon completion of this apprenticeship there is a potential full time position or further training opportunities.

Things to consider

Relevant Administration experience is essential for this role or a Level 3 qualificationin Business Administration

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