IT Service Desk Apprentice
Annual wage £12,000.00
Working week 37.5 hours Total hours per week: 37.50 Apprenticeship duration 18 months Possible start date 21 Mar 2018 Date posted 25 Jan 2018 Distance 213.1 miles Apprenticeship level Higher Level Apprenticeship Reference number VAC001354034 Positions 1 available Requirements and prospects Desired skills
- Microsoft Windows Server
- Microsoft Windows desktops
- Microsoft Exchange
- Active Directory
- SQL Server
- Backup and DR
- Cisco Routers and Switches
- Telephone Systems (Cisco)
- Apple Mac
- iPhone/Android Devices
- Excellent communication skills and telephone manner.
- Excellent organisational and troubleshooting skills.
- You will be a self-motivated achiever who gains satisfaction from providing excellent customer service.
- Although not mandatory, it is desirable that the successful applicant has an interest in computing and internet technologies etc.
- 5 GCSEs grades A*-C/9-4 or equivalent (including English and Maths)
- Computing related college qualification (if appropriate)