IT Support Apprentice

Recruiter
Exa Networks Ltd
Location
Bradford
Salary
£15,000.00 - £20,000.00 annual salary
Posted
20 Feb 2018
Closes
28 Mar 2018
Ref
VAC001364326
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
April
Duration
Permanent
Annual wage £15,000.00 - £20,000.00

  • Working week Monday - Friday

    Total hours per week: 37.50

  • Apprenticeship duration 18 months

  • Possible start date 13 Apr 2018

  • Date posted 20 Feb 2018

  • Distance 215.6 miles

  • Apprenticeship level Higher Level Apprenticeship

  • Reference number VAC001364326

  • Positions 1 available

  • Requirements and prospects Desired skills

    Essential Skills and Experience

    • Excellent spoken and written communication skills.
    • Good phone manners.
    • Strong knowledge of computer hardware (memory, CPUs, hard drives, motherboards, etc).
    • Strong knowledge of Windows. Linux or OSX operating systems a plus.
    • Understanding of the internet from a user POV.
    • Strong organisational skills and initiative.

    Desirable Skills and Experience

    • Experience of configuring network appliances via a command line.
    • Knowledge of CIDR IP subnetting and routing.
    • Experience of network security appliances
    • Understanding of VOIP.
    Personal qualities
    • Trouble shooter.
    • A desire to help and to go the extra mile to exceed customer expectations.
    • Attention to detail.
    • Can-do attitude.
    • A strong team player.
    • Excellent customer service and communication skills in order to deal with the needs of the business politely and efficiently.
    • An ability to work to deadlines.
    Desired qualifications
    • Minimum 5 GCSE's Grade C+ (including Maths)
    • Computing related college qualification (if appropriate)
    • A-Levels (Computing, Maths, Business Studies - if appropriate)
    Future prospects

    The role offers long term security and the opportunity to progress into a permanent position.

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