Windows Support Analyst Apprentice - 14889

Recruiter
Nomura (England) Gp Ltd
Location
London
Salary
£19,000.00 annual salary
Posted
13 Apr 2018
Closes
13 May 2018
Ref
VAC001386064
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Degree
Start Date
July
Duration
Permanent
Annual wage £19,000.00

  • Working week 9am-5:30pm, Monday-Friday

    Total hours per week: 37.50

  • Apprenticeship duration 4 years

  • Possible start date 02 Jul 2018

  • Date posted 13 Apr 2018

  • Distance 46.6 miles

  • Apprenticeship level Degree Level Apprenticeship

  • Reference number VAC001386064

  • Positions 1 available

  • Requirements and prospects Desired skills

    Required Experience:

    • Experience in Windows, Databases, scripting
    • Experience in support
    • Excellent analytical and communication skills including ability to provide clear and concise status to senior management
    • Hands on experience of Support
    • A good understanding ITIL practices
    • Able to troubleshoot problems in multiple environments
    • Ability to accurately document and share information with global peer group
    • Strong technical and analytical skills
    • Excellent communication skills, ability to multi-task, and work towards tight deadlines
    • Able to handle a fast paced trading environment
    • Experience of monitoring software, maintaining and improving rulebases
    • Practical experience of using tools such as Remedy - this is desirable
    Personal qualities

    Professional attributes:

    • Good Verbal and Written communication skills
    • Initiative
    • Sense of Urgency
    • Problem Solving and Decision Making
    • Production Services Mind-Set
    • Ready to work under pressure
    Desired qualifications
    • Interested candidates should be on course to achieve A* to C grades in their A-levels or equivalent and have a keen interest in technology
    • Minimum grade C in Maths and English at GCSE level and fluency in English is essential
    Future prospects

    After completing this 4-year course, you'll have the opportunity to gain full time employment.

    Things to consider

    Benefits
    Nomura offers a fantastic range of benefits - our brand new Thames side building features a stunning rooftop terrace, subsidised canteen, sweet shop and dry cleaning, in-house gym and a number of clubs and networks to be involved in.

    Important Information
    “QA's Apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

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