IT Network Engineer Apprentice

Lockside House, Mill Lane, Kinver, DY7 6LH
£15,000.00 annually
04 Aug 2020
03 Oct 2020
Role Type
Apprenticeship, Higher
Start Date
To assist the IT Manager in maintaining the IT department and facilities and ensuring all internal customers receive a high level of IT Support. To go out off site to other clients and help with Networking trouble and issues.

Your duties and responsibilities in this role will consist of:
  • Work on and off site and Networking Server Issues
  • Dealing with computer errors and software issues as and when they occur
  • Supporting staff with system errors
  • Carry out ad-hoc duties as directed by the Head of IT
  • To deliver and set up ICT & Media equipment and support technologies in meeting rooms
  • Work with Google Analytics
  • Some software development work as appropriate for the student
  • Installation and configuration of hardware and software
  • Building and re-building laptops and server systems on request
  • Personal development of IT skills and capabilities
  • Any other reasonable duty or request

Requirements and prospects

Desired skills

  • An effective problem solver with an aptitude for understanding processes and investigating issues
  • Be good at IT and/ or enjoy working with computers and want to make it a career while training in an employed environment
  • Learn better by a practical approach
  • Competent in Microsoft Office
  • Good telephone skills
  • Data input skills
  • Good verbal and written communication skills
  • Knowledge of MS Applications including but limited to Office 2016
  • Good problem-solving ability
  • Strong assessment skills
  • A passion for providing excellent customer services at all times
  • Strong communication skills with people at varying levels

Personal qualities

  • Personable
  • Practical
  • Have a keen interest in technology
  • Bright, outgoing personality with a positive outlook and strong team-working bias
  • Excellent communication skills
  • Skilled in identifying and balancing the needs of the individual, the client and the organisation, remaining calm under pressure, whilst maintaining the ability to meet tight deadlines
  • Self-motivated and keen to develop, with a willingness and desire to learn

Desired qualifications

  • Completed a Level 3 IT Apprenticeship (or equivalent)
  • 5 GCSEs at grades A*-C/9-4 (or equivalent) including English Language and maths

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.

Similar jobs

Similar jobs