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Client Experience Transformation Analyst Apprentice

Employer
Citibank N A
Location
33, Canada Square, London, E14 5LB
Salary
£23,000.00 annually
Closing date
18 Sep 2020

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Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
October
Duration
Permanent
Duties will include:
  • Data: access, working with big data sets, manipulating data, data visualisation
  • Communication with different countries across EMEA (Europe, the Middle East and Africa), understanding Service and Client specifics and Need
  • Providing reports and Data analysis to Senior Management
  • Taking part in brainstorming sessions focused on data driven insights and generated new (and big!) ideas
  • Focusing on Processes Digitization and supporting corporate clients and internal teams in digital tools adoption
  • Work closely with all global/regional Project Managers, Product, Operations, Technology and Implementation to ensure smooth and appropriate on-boarding and service of clients


Requirements and prospects

Desired skills

  • Investigative and analytical skills
  • Ability to work independently within a team environment and be proactive
  • Ability to work effectively in situations requiring analytical, interpretive, and problem solving techniques


Personal qualities

  • Maintain productive, professional and secure working environment
  • Strong communication and interpersonal skills
  • Self motivated - willing to take ownership and responsibility
  • Ability to multi-task


Desired qualifications

  • Five GCSE grades C - A* (4-9) or equivalent, including English and maths
  • Level 3 qualification (A level, BTEC or equivalent)


Future prospects

After your Data Analysis Apprenticeship, you can progress into any Junior Data Analyst, Data Scientist and Data engineer role. You'll have the skills to run insight analytical projects from beginning to end and work within a Data Analytics team.

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