Customer Service Apprentice L3

Recruiter
Confidential
Location
Uckfield
Salary
Competitive
Posted
11 Sep 2020
Closes
09 Oct 2020
Start Date
Immediate
Duration
Permanent
Job Title: Customer Service Level 3 Apprentice

Salary: GBP11,500 - GBP12,000

Location: Uckfield

Full time: Monday - Friday 37.5 hours per week

Responsibilities

Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned market to generate new business for the business
Makes telephone calls and in-person visits to existing and prospective customers
Researches sources for developing prospective customers and for information to determine their potential
Develops clear and effective written proposals/quotations for current and prospective customers
Expedites the resolution of customer problems and complaints
Coordinates sales effort with the team
Analyses the territory/market's potential and determines the value of existing and prospective customers' value to the organisation
Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities
Identifies advantages and compares business products
Plans and organises personal sales strategy
Supplies management/staff with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
Other duties as assignedRequirements

Car driver essential Desired skills

Previous experience is a strong advantage in a similar role - desired
Good listening skills

Personal qualities

Hardworking
Self-motivated
Confident and Resilient
Honest and reliable
A healthy level of competitiveness
Enthusiasm
Adaptable
Thorough
Imagination
Patient
Empathy
CommitmentDesired qualifications

GCSEs (or equivalent) in English and maths at grade 4 / C or above is desired.

For more information please contact Angela Potter at Clearline Recruitment

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