Apprentice Inside Sales Representative

145, Faggs Road, Feltham, TW14 0LZ
£346.13 per week
11 Sep 2020
12 Oct 2020
Role Type
Apprenticeship, Higher
Start Date
GEODIS FF United Kingdom Ltd supplies and combines freight services, information management and added value into integrated solutions.

As part of the GEODIS Group, GEODIS FF United Kingdom Ltd supports GEODIS' capacity to offer customers one partner to solve their supply chain challenges worldwide.

It has revenues of 1.6 billion euro's and more than 9000 employees working in 67 countries around the world.

The Inside Sales Team is responsible for new business, servicing, retaining and growing the country's national portfolio.

The primary purpose of the job is to give professional front line service to new business through direct channels whilst working closely with the Business Development team. This will be delivered through telesales & CRM management compliance against individual targets.

The employee is also responsible for introducing servicing, retaining and profitably growing an assigned segment of regional accounts through CRM system data management.

The employee is required to expand the portfolio business by generating new customer accounts, and to increase the value of the assigned customer portfolio, measurable in Net Sales, Gross Margin, Gross Profit and transactional volumes.
  • Making targeted telesales introductions & appointments with customers, both new & existing
  • Profiling of the new customers based on size, vertical market and buying behaviour
  • Documenting required information and actions taken in CRM (Sales Force)
  • Repeating telesales customer contact at regular intervals & in accordance with measured KPI targets
  • Identify new business opportunities
  • Ensure CRM usage and compliance by recording all actions, discussions, next steps, agreements, quotes etc.

Requirements and prospects

Desired skills

  • Good communication / telemarketing and negotiation skills
  • Customer Satisfaction mindset
  • Good English skills
  • Teamwork

Personal qualities

  • Adaptability
  • Business acumen
  • Using your initiative

Desired qualifications

  • 5 GCSE's 4/C or above including Maths and English or equivalent

Future prospects

  • Guaranteed Position on successful completion of apprenticeship
  • With 2 years of experience and excellent performance: Supervisor/Ops Executive/Product Support Specialist
  • With 5 years of experience and excellent performance: BDM/KAM/STAM/Ops Manager/product managers

Things to consider

First stage - telephone interview.
Second stage - Face to face or video interview including competency assessment.

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